I was charged for AC diagnosis and nothing was diagnosed. I hope I am not charged when I bring it back in for another “diagnosis”.
4/23/2023
Charles C. VERIFIED CUSTOMER
We truly enjoyed dealing with Cordis very nice and explained everything to us
4/23/2023
Christine B. VERIFIED CUSTOMER
Great service…my first time visit & I couldn’t be more impressed! Thanks, Josh!
4/23/2023
Denise D. VERIFIED CUSTOMER
Cordis was great! All staff that I interacted with were welcoming, prompt, and helpful.
4/23/2023
Robert M. VERIFIED CUSTOMER
Jeffrey was very knowledgeable, Friendly and Helpful. Very pleasant personality.
4/23/2023
Carla E. VERIFIED CUSTOMER
Joshua was AWESOME!! GREAt customer service ????. I'll be back!
4/22/2023
James N. VERIFIED CUSTOMER
He's awesome best service writer ever
4/22/2023
Michael M. VERIFIED CUSTOMER
Cordis was very professional and defines why I only work with Metro Lexus! You guys are truly the best.
4/22/2023
Sarah B. VERIFIED CUSTOMER
Always love visiting. Totally worth the 2 hour drive!
4/22/2023
Margaret G. VERIFIED CUSTOMER
Excellent service and cordiality.
4/22/2023
Kathleen F. VERIFIED CUSTOMER
Cordis is always great as are the other service reps. A pleasure.
4/22/2023
Kim C. VERIFIED CUSTOMER
A1 service
4/22/2023
Anne R. VERIFIED CUSTOMER
Joshua was attentive and knowledgeable
4/21/2023
JEFFERY U. VERIFIED CUSTOMER
You didn’t have my car today, yet I am get texts saying you did. Maybe look into that.
4/21/2023
Heather S. VERIFIED CUSTOMER
Surrounded by Awesome people helping provide a friendly, quality service. Paul did a great job leading the team. The team is as good as the vehicle! Love Lexus.
4/21/2023
Daniel P. VERIFIED CUSTOMER
Jeff was amazing. He always goes over and beyond my expectations. Thank you
4/21/2023
Gregory R. VERIFIED CUSTOMER
Normally I am thrilled with the level of service, attention to detail I receive at Metro Lexus. However, my most recent visit for an oil change left me wondering if I should seek out another service provider. I was advised by the service rep there was “debris” on the battery and it would be $65.00 to remove it. When I said that seemed awfully high to clean off a battery, the rep said it was actually more, but he had gotten them to come down to $65. I asked if this wasn’t something I could do myself, he sheepishly replied, “Yes, you probably could. When I got home and lifted the hood I found a battery terminal that I cleaned off with watts from my garden hose and some Coca Cola in five minutes. I have raved about the Metro Lexus service experience since I bought my car three years ago. But this experience has left me wondering if I should be looking for another service provider I trust won’t gouge me on the major repairs and ultimately a new dealership to purchase my next vehicle from.
4/21/2023
John M. VERIFIED CUSTOMER
My first experience with Gabriel and Metro Lexus. Very easy and professional all the way around.
4/21/2023
Weinbrenner T. VERIFIED CUSTOMER
Could not have been easier, quicker, or less expensive. The whole team anticipated questions, and their responses made me feel very comfortable. Thank you.