The wheel is vibrating when my vehicle is driven over 60 mph. Not sure what is going on.
5/9/2023
Robert R. VERIFIED CUSTOMER
All good
5/8/2023
James S. VERIFIED CUSTOMER
We had an issue up front however Cordis Bunch did a great job in resolving our problem. He gave us great service was very timely and professional. We have always bought Lexus cars and based on the service experience we received we will continue to do so.
5/8/2023
James T. VERIFIED CUSTOMER
2 hours for a tire rotation? An 8am appt so not “rush hour”. Didn’t change my wipers nor check some loose trim even though my car sat in the “pick up” aisle for 30 minutes. Over 30 yrs with Metro, this was a disappointment.
5/8/2023
David M. VERIFIED CUSTOMER
Mostly satisfied, I still would like the service tech to tell me how the car looked. I had to ask too many questions.
Did we replace wipers ?
Did the tires get rotated or cross rotated ?
Any other observations?
5/8/2023
Willie M. VERIFIED CUSTOMER
Great service and friendly staff
5/8/2023
Janice M. VERIFIED CUSTOMER
Paul Cooper is a ROCK STAR AND HELPED me get a NEW BATTERY!
5/8/2023
Patel R. VERIFIED CUSTOMER
Appreciated the courtesy and regular update of vehicle service. Adam was professional and knowledgeable!
5/7/2023
Melanie H. VERIFIED CUSTOMER
The service tech was rude about the issues with mmu car
5/7/2023
Robin K. VERIFIED CUSTOMER
Gabriel was efficient, helpful and went above and beyond! He was terrific in helping me navigate the maintenance process.
5/7/2023
Tony T. VERIFIED CUSTOMER
Adam and the service team did a great job
5/6/2023
Susan T. VERIFIED CUSTOMER
As always, I received excellent service today from Metro Lexus and Gabriel was knowledgeable and helpful. Many thanks to Gabriel and the technicians!
5/6/2023
Diane S. VERIFIED CUSTOMER
We have been coming to Lexus Metro for years to purchase our cars.
Never have we been disappointed in the professionalism , courtesy and the completion of our service needs .
I had the pleasure to work w Adam for two recent visits .
His customer service was outstanding !!!!!
Thank you for giving me this opportunity to express our appreciation .
5/6/2023
Colleen B. VERIFIED CUSTOMER
As usual, the service and responsiveness of the Lexus team was exceptional. Jeff is a very effective communicator and made the transaction stress free.
5/6/2023
Rosemary H. VERIFIED CUSTOMER
An extremely well qualified man who is also kind and courteous and represents Metro Lexus as the number one dealership around.
5/6/2023
Edward B. VERIFIED CUSTOMER
Jeff is the best, you are lucky to have him, and it was a pleasure working with him. Thanks again Ed
5/5/2023
Lisa I. VERIFIED CUSTOMER
Paul was awesome. Very helpful and nice. Highly recommend Paul to any one who needs help in service.he knows his stuff and very honest
5/5/2023
Frank K. VERIFIED CUSTOMER
Adam is a great asset to your Lexus family! Polite kind and very courteous!