Adam is very thorough snd meticulous with his customer service!
11/22/2024
Isabelle M. VERIFIED CUSTOMER
Excellent service
11/22/2024
Donald M. VERIFIED CUSTOMER
Very friendly staff
11/22/2024
William S. VERIFIED CUSTOMER
Adam kept me informed, all the way threw the process, stayed on top of things. He was very informative at all times. Adam was very polite, easy to communicate with. A real people person, he is definitely in a Job he likes doing. Adam is definitely a Person who belongs on the Lexus Team, Thank You William S
11/22/2024
Thomas D. VERIFIED CUSTOMER
I stated 'DO NOT ROTATE' because of the issue, and you rotated. BAD!
11/21/2024
Adam P. VERIFIED CUSTOMER
Let me tell you something, Paul cooper is an asset to metro Lexus. Would recommend to a friend.
11/21/2024
Cindy M. VERIFIED CUSTOMER
Everyone I interacted with was knowledgeable, professional and friendly; how I like to be treated as a customer. Keep up the good work.
11/21/2024
Wayne L. VERIFIED CUSTOMER
I had a short time available for service. I arrived early. They took my car right in and did everything in an hour. I made it back to works grad of schedule. Thank you!
11/21/2024
Jeffrey B. VERIFIED CUSTOMER
Ian was very professional and and handled my service flawlessly!
11/21/2024
Dorcas F. VERIFIED CUSTOMER
Arrived a little early because traffic was light—I live 62 miles away. Waited for car service to be done, which took a little over an hour, then able to drive home before rush hour! Feel safe for next 5000 miles after what service was done & status of my car was explained to me! My thanks
11/21/2024
Hubert M. VERIFIED CUSTOMER
The service was excellent. All of my questions were answered.
11/20/2024
Suzanne G. VERIFIED CUSTOMER
The staff is very professional and accommodating.
Always a good experience . Thank you
11/20/2024
Linda R. VERIFIED CUSTOMER
Thank you for taking care of my car
11/20/2024
David V. VERIFIED CUSTOMER
Service was great. Adam was great. The system used for communication needs improvement.
11/20/2024
Andrea M. VERIFIED CUSTOMER
I am always awestruck by the excellent service I receive at metro Lexus. Thanks!
11/20/2024
Robert L. VERIFIED CUSTOMER
Paul did a good job subbing for my main service writer, Cordis Bunch. He listened to what I wanted done and delivered as promised.
11/20/2024
Catherine F. VERIFIED CUSTOMER
Jeff provided his usual excellent service and knowledge for today’s unexpected minor emergency—dead battery. Thanks Lexus and thanks, Jeff.
11/20/2024
Edwin O. VERIFIED CUSTOMER
Great customer service!
11/20/2024
Paul K. VERIFIED CUSTOMER
He did a great job of getting me in earlier than my appointment. That allowed us to keep a changed appointment with Cle Clinic. Thank you Ian, we both thank you.