I feel my front passenger seat molding should have been replaced under my 4 year warranty at no cost to me
4/1/2025
Not-Provided (. VERIFIED CUSTOMER
Good job
4/1/2025
Homaundre P. VERIFIED CUSTOMER
Awesome service!
4/1/2025
Kristina B. VERIFIED CUSTOMER
Exceptional service! Happy with my experience. Thanks!
4/1/2025
Nancy M. VERIFIED CUSTOMER
Service is very good. Friendly and knowledgeable. Unfortunately, some of the work done on my car has become a bit overpriced. Going forward, I need to be selective of what repairs I will have done at the dealer.
3/31/2025
Katie N. VERIFIED CUSTOMER
Ellie provided excellent service, there was some slight confusion with my coverage but it was handled seamlessly. Great service appointment
3/31/2025
Todd H. VERIFIED CUSTOMER
Great job!
3/31/2025
Patrick C. VERIFIED CUSTOMER
Excellent service. No hassles
3/31/2025
James N. VERIFIED CUSTOMER
All employees and technicians were friendly, knowledgeable and professional.
3/31/2025
Norman M. VERIFIED CUSTOMER
Josh took very good care of me. As always, he is very kind, helpful and professional. He’s top notch.
3/30/2025
Cynthia C. VERIFIED CUSTOMER
As always, everything was great!! Nik is my guy and he kept me informed an everything happened as planned. No one else has touched our cars for years!! Thanks
3/30/2025
Bryan E. VERIFIED CUSTOMER
Simple. I’ve made 4 payments on my car and I just had to put $1400 worth of new tires on it.
3/29/2025
Gregory F. VERIFIED CUSTOMER
Do not fix the problems
Only makes excuses
3/29/2025
Alicia L. VERIFIED CUSTOMER
Josh is always very informative and helpful. ⭐️⭐️⭐️⭐️⭐️
3/29/2025
Angela S. VERIFIED CUSTOMER
Nikolas was great... very helpful and accommodating. He was able to arrange a leave for me upon arrival although I'd been previously informed that none were available.
3/29/2025
Bill W. VERIFIED CUSTOMER
Schedule recall appointment 10 days prior. Said it would take about four hours. At the end of the first day I drove up and was then told car was not done until tomorrow. I then called the next day at 4:15 and was told that my sensor was given to another person And had to wait another day. Additionally, on the first day I received an inspection report that required brake pads. No phone call. I had to bring it up during my phone call and order the brake pads. Only verbal contact was the last/3rd day at approximately 4:15 when I did receive a phone call from Nick.
First time that I felt that I did not receive the excellent service that I’m used to. I have owned at least 8 RX SUVs since the first one came out in 98/99.
3/29/2025
Pamela L. VERIFIED CUSTOMER
Helpful informative and efficient
3/29/2025
Darrell H. VERIFIED CUSTOMER
Ellie and Nick could not have been better to deal with. The service tech did a great job as you help me keep my 2006 ES330 running like a top! Thanks!
3/29/2025
George H. VERIFIED CUSTOMER
I am usually happy with the Lexus service but my experience this time was horrible. The service was very unprofessional and I was very disappointed.