Very professional from beginning to end. I am extremely pleased that you guys reached out to me so that my free service did not expire. That was top tier service and I appreciated that.
6/25/2025
Jackie S. VERIFIED CUSTOMER
Josh was great as usual.
6/24/2025
Jeffrey Y. VERIFIED CUSTOMER
Josh Jancha did an excellent job . He kept me informed everyday .Thank you.
6/24/2025
Wade W. VERIFIED CUSTOMER
Tristan did an awesome job also!
6/24/2025
David S. VERIFIED CUSTOMER
Lack of follow-up
6/24/2025
Larry I. VERIFIED CUSTOMER
You guys always do a great job.
6/24/2025
Christine B. VERIFIED CUSTOMER
Absolute top quality, as expected from Lexus!
6/23/2025
Kimberly B. VERIFIED CUSTOMER
Lexus of Akron-Canton is always an amazingly positive experience!! Thank you so much!!
6/23/2025
Anthony M. VERIFIED CUSTOMER
Very good experience!
6/21/2025
Karan A. VERIFIED CUSTOMER
Excellent customer service
6/21/2025
Mark B. VERIFIED CUSTOMER
This dealership has done a great job servicing my cars. This is why I bought my newest Lexus Rx 350 from them.????
6/21/2025
Gordon M. VERIFIED CUSTOMER
Long wait
Confusing bill
6/20/2025
Melanie C. VERIFIED CUSTOMER
I received great service as always!!
6/20/2025
Cleveland M. VERIFIED CUSTOMER
Derrick did a fine job. He provided service that exceeded my expectations.
6/20/2025
Kathleen L. VERIFIED CUSTOMER
Very satisfied
6/20/2025
Shannon M. VERIFIED CUSTOMER
Zerryck was very polite and professional. We couldn’t ask for a better experience.
6/20/2025
Anne T. VERIFIED CUSTOMER
Zerryck Rogers and Jon Morris misdiagnosed a failure on my car. As a result they did not honor the warranty on the car and caused me to pay $1453.60 to fix a defect in manufacture, design or original delivery of the car. I will continue to tell my rich friends to definitely not consider purchasing a Lexus that fails to handle normal driving conditions without falling apart. I thought I was buying a quality product from people who stand behind their product but so far have been proven wrong. It has been very disagreeable dealing with Lexus of Akron/Canton. Consider me a very disappointed and dissatisfied customer. Lexus owes me $1453.80.
6/19/2025
Loren Q. VERIFIED CUSTOMER
Thank you
6/19/2025
Jennifer Z. VERIFIED CUSTOMER
I was extremely pleased with my service! Thank you!!
6/19/2025
Denise R. VERIFIED CUSTOMER
When waiting at dealership for work, in person contact and explanation of services and updates would be nice! Technology updates are convenient and nice when not present but feels disconnected and rude when your on premises. I like personal contact feedback.