Good job. A pleasure dealing with service. I have no concerns when you work on my car. You do what needs done. Perfectly happy.
Sam
9/7/2021
Nitra C. VERIFIED CUSTOMER
I am not completely sure what services was preformed as they did not go over it with me. Also, I did not get my car back when they told me I would. They did not give me a call to inform of that I had to call them near closing time to inquire.
9/5/2021
Jeanette B. VERIFIED CUSTOMER
I thoroughly enjoyed your service. However it was a little pricey
9/5/2021
Shala S. VERIFIED CUSTOMER
Nikolas was super helpful and informative! Great customer service!!!
We decided to go to the Akron dealership because of the bad customer service in Easton! I’m glad we made that choice!! We will be back for sure.
Thank you!
9/4/2021
Virginia S. VERIFIED CUSTOMER
Sometimes you get bad news about your car. I had to get three tires instead of one tire and another issue involving the sensor also had to be fixed. so, of course, much more money than I had thought I was going to spend. But Scott said one thing to me that made me realize he's such a good person and Lexus associate: now you'll be in a safe car.
9/4/2021
Mukhamadali K. VERIFIED CUSTOMER
Thanks Akron Lexus Manager Mr Shaab and His Team .
9/4/2021
Thomas R. VERIFIED CUSTOMER
Great job!!!
9/3/2021
Sean P. VERIFIED CUSTOMER
Scott and I go back about 15 yrs when he was my service advisor for my Acura. He is phenomenal and understands his customers needs. I’m very particular in the care and handling of my car and Scott exceeds my expectations. My brother also owns a Lexus and comes from Columbus to get his car serviced with Scott.
9/3/2021
Debbie B. VERIFIED CUSTOMER
Scott was very helpful and professional. He is very good at his job.
9/2/2021
Phillip R. VERIFIED CUSTOMER
Nikolas was very polite and informative.
9/2/2021
Bonnie P. VERIFIED CUSTOMER
Great job as always! Thanks
9/2/2021
Amalie P. VERIFIED CUSTOMER
Scott was wonderful!
9/2/2021
Daniel C. VERIFIED CUSTOMER
Fantastic place to chill for an hour.
9/2/2021
Sheila H. VERIFIED CUSTOMER
Great service!
9/1/2021
Nicole J. VERIFIED CUSTOMER
When I was shown my estimate it was for 503.00 and when I went to pay for the service it was over 900.00, so I asked did I miss something on the estimate I was then told that wasn't the total estimate it was just for service above the regular scheduled maintenance. I wish that was clarified. Also I was given a loaner with less than a quarter tank of gas, I thought that was unprofessional.
9/1/2021
Kathryn H. VERIFIED CUSTOMER
Thank you for the excellent service you provided.
8/31/2021
Tim T. VERIFIED CUSTOMER
Service was great. Very accommodating!
8/31/2021
Pam H. VERIFIED CUSTOMER
Very friendly service guy that took of checking me in