Job well done as always. The cost was more than I expected. See you next time. Donnie W
5/22/2022
Emil H. VERIFIED CUSTOMER
Ok
5/21/2022
Steven S. VERIFIED CUSTOMER
Scott is the “best”!
5/21/2022
Judith P. VERIFIED CUSTOMER
Due to Scott Gilmore and others in service all went very well
Very professional and present.
Great people to deal with.
5/20/2022
Lee L. VERIFIED CUSTOMER
thanks,you made it so EZ.
5/20/2022
Sally W. VERIFIED CUSTOMER
Scott was very pleasant to work with
5/19/2022
Wayne S. VERIFIED CUSTOMER
Overall a good experience. However, I noticed after I departed that the armrest of the vehicle was badly smudged with what looked like a black powder. I was able to carefully clean it up and didn't result in any permanent stain. Also, the service included new batteries for the key fobs. As I only brought one fob I was informed that an extra battery would be provided but it was not. Overall I give High marks to the dealership as I purchased my first Lexus there in 2009. I attribute the issues to the improvements being made to the structure. All associates were extremely helpful and courteous. I'd highly recommend the dealership to my friends and colleagues.
5/19/2022
Sharon S. VERIFIED CUSTOMER
Great service and staff!
5/18/2022
Cathy C. VERIFIED CUSTOMER
Robert is a great guy that works at Lexus! The man that brought us our car to us when we stopped to pick ours up is a wonderful man. I don’t know his name but he goes out of his way to help anyone. Keep up the good job! Thank you Robert you did a great job. Thank you for helping us!
5/18/2022
Eric B. VERIFIED CUSTOMER
Great job by your service team as usual.
5/18/2022
Danielle M. VERIFIED CUSTOMER
Nick is always helpful and goes above and beyond.
5/18/2022
Lucille E. VERIFIED CUSTOMER
My RX350L looks brand new. I am so impressed with the entire service team, from checkin to check out, the process was seamless and the service team is capable, friendly, and go over above for the client.
5/18/2022
Jean B. VERIFIED CUSTOMER
Thank you for providing great service
5/18/2022
Paul S. VERIFIED CUSTOMER
Scott/Service helped me while I was away from home and made a bad situation less stressful! Great job!
Thank You!
Paul S
5/18/2022
James W. VERIFIED CUSTOMER
You guys are great
I will drive a Lexus my whole life
Trade mine in, in a few yrs and get a newer one and only go to Lexus of Akron for service.
Kudos!
5/18/2022
Dennis M. VERIFIED CUSTOMER
Thank you!!!
I shall answer the anticipated survey accordingly
5/18/2022
Christine C. VERIFIED CUSTOMER
Scott was great he really helped me when my tire had a nail. He got me back on the road and even stayed over to help me. Thanks for being a great dealership and being there for us Lexus drivers!! Keep up the good work
5/17/2022
Ruth H. VERIFIED CUSTOMER
Service is always top-notch. They always communicate and give me the best options possible.