Great service. Scott is a super nice guy who is always kind and helpful.
6/10/2022
Jeff L. VERIFIED CUSTOMER
Scott was great and explained everything to my daughter. Scott’s great! Thank you
6/9/2022
Nicole K. VERIFIED CUSTOMER
Scott and the whole team and environment at Lexus Akron was well above top notch! Even though I did not get repairs done that day, I was beyond satisfied with the service provided. The entire team here should be truly proud of the care they provide. There was another gentleman moving cars around at the front who was so inviting and friendly and should really be commended for setting such a welcoming atmosphere at the door. He even opened my car door when I was leaving.
Thank you!
6/9/2022
Mary B. VERIFIED CUSTOMER
I had made my appointment over the phone and thought I had been connected to the Akron service department . However I have come to find out I was actually scheduled for the Cleveland dealership (I wanted Akron). Scott never mentioned that he could not find my appointment instead being the consummate professional he worked me in seamlessly and serviced my car . Scott is always positive, helpful, explains everything and is always professional. He is an asset to Lexus and has my complete trust when servicing my Lexus.
6/8/2022
Tammy M. VERIFIED CUSTOMER
Great service
6/8/2022
Amy T. VERIFIED CUSTOMER
Always have great service!!! Thank you
6/8/2022
Paul S. VERIFIED CUSTOMER
Well done. Never disappointed. Good job service team. Keep up the good wor.
6/6/2022
Deborah D. VERIFIED CUSTOMER
Scott was very efficient and professional. All in all a great experience. Hope he is my service consultant in the future. Very satisfied bb
6/6/2022
Tamara P. VERIFIED CUSTOMER
Great service advisor, Scott was thorough and efficient and explained everything, great customer service! I would trust him with all my car needs.
6/5/2022
Kevin N. VERIFIED CUSTOMER
Very thorough and professional.
6/4/2022
T Joann. VERIFIED CUSTOMER
Friendly, personable, listened to my questions and provided thorough answers // and photos!
Scott was great to deal with and even better with the construction work going on around him
6/4/2022
Jeffrey S. VERIFIED CUSTOMER
Great as usual
6/4/2022
Timothy L. VERIFIED CUSTOMER
First visit to service team,,, very impressed!! Just what I expect. Class service.
Thank you!!!
6/2/2022
Matthew D. VERIFIED CUSTOMER
Always quality service and quality people.
6/2/2022
Sarah K. VERIFIED CUSTOMER
Love, love, love the service department at Lexus of Akron/Canton!! Nik always takes such great care of me and my vehicles! They always go above and beyond and exceed my expectations!
6/2/2022
Angela V. VERIFIED CUSTOMER
I was very pleased with customer service the staff was pleasant and friendly Scott went over the service n charges and asked if I had any questions. Very please
6/1/2022
Amy N. VERIFIED CUSTOMER
My battery was dead.
I had no air-conditioning.
Noone would look at my car.
My husband came home and fixed it.
Being with Lexus since 2003, I see service people come and go, and the quality of work wax and wane. I'm guessing good help is hard to find this year. Scott and Nick are nice people.
I just need the service people to do a little bit better.
6/1/2022
Donald B. VERIFIED CUSTOMER
You did a great job!
6/1/2022
Donnie C. VERIFIED CUSTOMER
We were very pleased with our service experience with Nick
6/1/2022
**** M. VERIFIED CUSTOMER
Nick is an awesome manager. Thank you so much - really appreciate this dealership!