Scott went above and beyond
Thank you to the entire Lexus Team
6/1/2022
Pamela Z. VERIFIED CUSTOMER
When I took my car in because of my air conditioner was blowing hot air, they told me the refrigerant was empty. They filled it and put dye in it to detect where the leak was. In the meantime I paid $211 for diagnostic charges but said if they find a leak I would be refunded my money because it will be covered by my warranty. I live 1 hour away from the dealership so when my air conditioning stopped working in 2 days I was not happy. So now I’m being asked if I will take service credit because they are not set up to refund my money. My air is working so far and still no refund.
6/1/2022
Barbara W. VERIFIED CUSTOMER
The service at Lexus is the best. As a woman I never feel like I am being talked down to or having something done I do not need. Thank you for that. I wish I knew the name of the man who always greets me when I pull my car in. Stellar customer service! He could teach it! The best.
6/1/2022
Brian S. VERIFIED CUSTOMER
No further comment
6/1/2022
Stephen C. VERIFIED CUSTOMER
Service was excellent. Everyone is very polite as usual. Nice that it was washed (like pre-COViD days)
5/29/2022
Mark B. VERIFIED CUSTOMER
The whole experience was excellent!
5/28/2022
Peter L. VERIFIED CUSTOMER
Tks.
5/28/2022
Josephine T. VERIFIED CUSTOMER
Ten years of excellent service on my Lexus vehicles. Both pre owned and no problems.
5/28/2022
Henderson E. VERIFIED CUSTOMER
Professional and personable
5/28/2022
Tom B. VERIFIED CUSTOMER
Absolutely outstanding service!!
5/27/2022
Catherine B. VERIFIED CUSTOMER
Outstanding service!!!
5/27/2022
David S. VERIFIED CUSTOMER
Scott always does a great job!
5/26/2022
Jane M. VERIFIED CUSTOMER
Wonderful !!
5/26/2022
Bonnie B. VERIFIED CUSTOMER
Always treated respectfully and the service is top notch
5/25/2022
Marcella J. VERIFIED CUSTOMER
Well done
5/25/2022
Debra L. VERIFIED CUSTOMER
Excellent, friendly service as always.
5/25/2022
Terry R. VERIFIED CUSTOMER
NA
5/25/2022
Thomas C. VERIFIED CUSTOMER
The car is in my wife’s name-Helen. Please correct your records. Thank you.
5/24/2022
Rochelle T. VERIFIED CUSTOMER
Service was great as always!
5/24/2022
Thomas B. VERIFIED CUSTOMER
Thank you for accommodating me with the pick up and delivery