Thanks Pryce for handling our service with a friendly and professional manner. He is a nice young man with a bright future with the dealership
5/17/2023
P 'Suresh'. VERIFIED CUSTOMER
Hope the repair to the entrance for service gets done soon.
5/17/2023
Ann L. VERIFIED CUSTOMER
Very kind staff.. dealership is beautiful.
5/17/2023
Business T. VERIFIED CUSTOMER
Pryce kept me well informed and I am quite pleased with the service
5/16/2023
Micheal P. VERIFIED CUSTOMER
Great friendly service and the removals looks wonderful.
5/16/2023
Malcolm R. VERIFIED CUSTOMER
Great service as always, loaner cars not really that clean though.
5/16/2023
Earline R. VERIFIED CUSTOMER
Professional yet friendly
5/16/2023
Michael D. VERIFIED CUSTOMER
Hope this fix the problem
5/16/2023
Marvin G. VERIFIED CUSTOMER
I was happy with the way I was treated at the service department at Akron Canton Lexus
5/16/2023
Robert S. VERIFIED CUSTOMER
New look,new team fantastic!! Mr. Brown was on top of the situation and advised based on manufacturer suggested services.
5/15/2023
Susan L. VERIFIED CUSTOMER
I don’t want to have to PROVE myself each time I bring my car into Lexus Akron Canton and have to show my extended and additional vehicle coverage packages I purchased when I bought my car a couple years ago.
Also, when my road hazard tire and key package entitles me to a NEW tire due to a nail in the tire while driving, (covered road hazard) I shouldn’t have to go around and around with the service person, Nick, and settle for a “patched” tire. I had to PROVE that I was entitled to the new tire !!!then I felt as though my heart was going to burst from the anxiety . I did get the tire but with SO MUCH HASSLE, TIME and EFFORT , when it should be effortless! This was NOT an amazing experience but an awful one! Until Jon, the Service Manager always takes the time to make things better for me, because I end up having to go to him , which I appreciate ! He’s amazing!
5/14/2023
Joann S. VERIFIED CUSTOMER
Pryce did a great job of explaining the process. Everyone I came into contact that day had a smile on their face! The new building was so comfortable and beautiful. I love this dealership!
5/14/2023
David L. VERIFIED CUSTOMER
John Morris and Kenny are fantastic. Great job all around love the new dealership remodel job.
5/13/2023
Cathy S. VERIFIED CUSTOMER
The whole team at the dealership was fantastic. Made us feel confident with the service that we received.
5/13/2023
Alan M. VERIFIED CUSTOMER
Good and pleasant experience. Thank you.
5/13/2023
Rose R. VERIFIED CUSTOMER
It was quick and thorough!! My two favorite words!!
5/13/2023
Mary 'Tina'. VERIFIED CUSTOMER
The team kept me informed of pending appointments needed in the future. I got in for service very quickly. Everyone was very helpful and friendly.