Josh is the best, always top notch service at Lexus of Akron-Canton!
2/1/2024
Lynn J. VERIFIED CUSTOMER
He did a great job keeping me informed about the status of my car
2/1/2024
Al B. VERIFIED CUSTOMER
Have you stopped giving a vehicle inspection report after every maintenance visit?
1/31/2024
Donald B. VERIFIED CUSTOMER
Thanks
1/31/2024
Butech Inc. VERIFIED CUSTOMER
Original purchase was confusing with repeatedly changing dates of when car would be available at the dealership for pickup. More recently, experienced very poor communication to arrange dropoff & pickup of my car to get 2nd key fob programmed and winter tires installed. It is clear that the staff at your dealership doesn’t communicate well with each other. Had multiple calls to myself (Jock Buta), my assistant (Tammy Sebastian) and my wife (Susan Buta) to arrange dropoff time and location, yet still delivered to wrong place (my office at Butech, Inc) instead of my home where my wife was. Had similar number calls and communication to deliver car back to me. Please contact my assistant, Tammy Sebastian) at ****-****-xxxx to get details. Our consensus is to avoid having to deal with your dealership.
1/31/2024
Phyllis T. VERIFIED CUSTOMER
So accommodating. So pleasant. So professional. Thank you!
1/31/2024
Eric L. VERIFIED CUSTOMER
Service was done in a timely manner, Josh was friendly and kept me posted as to when service would be completed.
1/31/2024
Carole S. VERIFIED CUSTOMER
The men were very efficient and helpful
1/31/2024
Sue A. VERIFIED CUSTOMER
Would like to complete a survey
1/30/2024
Timothy L. VERIFIED CUSTOMER
Very professional. Enjoyed working with Pryce
1/30/2024
Yolonda S. VERIFIED CUSTOMER
Very friendly and helpful. Thank Zerryck and Lexus.
1/29/2024
Baldev S. VERIFIED CUSTOMER
Service was fine
1/28/2024
Danielle M. VERIFIED CUSTOMER
Nick is always friendly and efficient!
1/28/2024
John C. VERIFIED CUSTOMER
The car was returned to me with the uninstalled cabin filter still on the passenger side floor and the work cover still on the steering wheel.
1/28/2024
Keith B. VERIFIED CUSTOMER
Good job thank you
1/27/2024
Wendy W. VERIFIED CUSTOMER
Nick was great! He kept me updated throughout this process! He is wonderful to work with.