Right Honda Auto Repair Service

Thank you

Daniel is great. I had a little trouble understanding him on the phone because he talks really fast. Just might be nice to have car repairs explained slowly. But not a big deal.

Great service! Love your newly remodeled service area/customer waiting area!!

Always such a pleasant experience having Tim take care of my service needs!

Andrew was amazing. One of the best service agents thus far. I’ve had some bad experiences prior and I am not going to lie I was very upset when my husband and I didn’t get this problem solved the first visit. I just bought my husband out of his lease and a week later the car wouldn’t start. Took it in saw Andrew he said couldn’t find anything wrong. So 2 days later when the car wouldn’t start again I was like oh boy here we go. Andrew listened to me as was so frustrated and he was amazing. I told him keep the car an extra day or two just fix it. Turns out we had a cell in the battery that was not charging. I am so happy with his service and so grateful we got Andrew! He’s stuck with us forever.

Bill Thornton is an asset to the Honda Company Wish you could clone his mad skills and friendly smile! Sincerely, Sally D

No need to contact me. I would just like to mention that when a customer is ready to pay for the service and pick up their car and making them wait for 10 minutes to replenish the snacks in the waiting area seems like reversed priorities.

He is the best.

You guys were all great Thank you!!!

Service was thorough and much appreciated

Daniel Estrella was Excellent!

I love your new look

Scheduled an appointment for an oil change and wanted to get the car looked over for an upcoming trip. Service was prompt and the waiting area was clean and comfortable. I feel much more comfortable heading out for this trip now, knowing my car has been looked over by the Honda professionals.

Daniel was awesome as usual!!

Daniel's customer service is outstanding...He was very upfront and answered all my questions. I believe Daniel is a great asset to your team and companu. Barry

Excellent - fast and very friendly!! Thanks for making our day - Marina

Daniel did an excellent job.

Always great service.

Took less time than Alan told me which was nice Had to replace a brake light but had to go off site to get light Alan kept me updated. Thank you.

The manufacturer defect (13-078) wasn’t fixed because I was out of some arbitrary time frame based on a settlement. I only have 73k miles on my 2010 car and I’m having engine issues Honda won’t take care of? I even spoke to American Honda and they said the local field officer made the decision. I would have done at least some of the additional suggested work. I thought Hondas were supposed to have the best engines on the market. I was wrong. I will be a detractor for the rest of my life for Honda vehicles. I have already started to warn everyone I talk to about this experience. I was also told my air pressure was low(the light was on) and that they were properly filled. This was a lie. My car had the light on when I left. When I checked the air pressure they were lower than what they said on the work order I left with. Being lied to about this felt weird. I didn’t expect the air pressure to be set properly, but when I was told it was going to be I thought that was a good gesture. Then it wasn’t done. Weird. I also didn’t get a dealer car wash. Maybe Right Honda doesn’t do that, but other dealerships do. Maybe my mistake in all of this was coming to Right Honda. If I went to another dealership would they have gotten me warranty good will? All I know is that Right Honda did not.