I can honestly say the service department is the best I have ever experienced
9/18/2018
Brenda F. VERIFIED CUSTOMER
Great staff & fixed the issue with my car quickly so I could get on the road for a long drive back to California. Thanks!
9/18/2018
Kenneth S. VERIFIED CUSTOMER
Great service.
9/18/2018
Anghel B. VERIFIED CUSTOMER
Great service, as always
9/18/2018
Michele Y. VERIFIED CUSTOMER
As always Alan took care of all my services needs!
9/18/2018
Michael M. VERIFIED CUSTOMER
Quick efficient polite
9/18/2018
Kim K. VERIFIED CUSTOMER
Great as usual!
9/18/2018
Richard M. VERIFIED CUSTOMER
Dan was very amiable, professional, and extremely helpful
9/18/2018
Elise O. VERIFIED CUSTOMER
Estimated wait time was 2 and 1/2 hours - I waited 4. Also, shuttle said it would be 15-20 minutes pick up but I waited 40 and they didn’t keep in touch both times to say it would be later than anticipated. Poor communication. Also, I requested to look at and give a quote for a decal and when I picked it up it had been forgotten about, so I had to wait longer to get that figured out.
9/17/2018
Usha T. VERIFIED CUSTOMER
Fabian is excellent
9/17/2018
Dale S. VERIFIED CUSTOMER
Dan was great to deal with and communicated everything
9/17/2018
Christy S. VERIFIED CUSTOMER
Dan gave excellent and he took great care of me and was thorough.
9/17/2018
**** Y. VERIFIED CUSTOMER
Dan O was awesome Thank you all for the eferts you put in day in and day out.It has been a truly great experience with Honda and the excellence you all strive for has made me feel more like a family member rather than just another customer.
THANK YOU
**** Y
9/17/2018
Rohit B. VERIFIED CUSTOMER
I came in with a simple and very direct issue. Keys were no longer working for the push button start, and I was receiving the flashing key indicating the immobilizer was engaged.
Dan acted like he was doing me a favor to have someone look at the car.
After 90 minutes, dan appeared with a long list of things to fix, including items bag were clearly fabricated or u necessary. For example, he was suggesting tire rotation. Tires are new as of July 27 and have less than 2000 miles. Rotatio. Is not needed The estimate was nearly 1900.
He did not have the technician look at the key
I told him to go back and investigate the key.
He came back and told me the battery was dead and that it would be $200+. I pointed out that it was less than 2 years old, installed by right Honda, and asked if he checked he date on the battery.
After some more time, San came back and said “oh There is a key code”. He hen told me the battery would be warrantied and warranty work would be done on the rear seats.
Total bill: $0
$1900 to $0 to fix my issue.
I have always had good experience at right Honda. It appears your methods have changed as many people in the waiting room were stunned by their estimates or even in tears.
Sad that the dealer has become a rip-off shop where I need to watch every recommendation With great skepticism.
I will be reevaluating ever coming to right Honda again for anything other than known warranty work.
9/17/2018
Clair B. VERIFIED CUSTOMER
Helpful and knowledgeable. Was not pushy and was able to help us with exactly what we needed.
9/17/2018
Laurie B. VERIFIED CUSTOMER
Quick and Uneventful. The way I like it! Daniel was very professional.