Lennon is great! He’s very friendly, thorough and accommodating. Definitely would hope to work with him again.
3/5/2019
Marilyn C. VERIFIED CUSTOMER
Great service
3/5/2019
Nancy H. VERIFIED CUSTOMER
Lennon was great very responsive and kept me posted about my car.
3/4/2019
Bill B. VERIFIED CUSTOMER
Great service!
3/4/2019
Brian K. VERIFIED CUSTOMER
All very nice, construction is a mess
3/4/2019
Rhonda P. VERIFIED CUSTOMER
Recall issue was resolved and they made sure that I knew how to set the reset for my tires if I have to add air. The y also showed me how to change from mph to kph
3/4/2019
Gary P. VERIFIED CUSTOMER
I’m glad you are changing the flow of the service department and the customer service. I have seen a marked improvement
3/3/2019
Eileen G. VERIFIED CUSTOMER
Fabian Rivera was helpful, knowledgeable, and professional in every way. In addition his communication with me regarding my vehicle repair status was excellent. Thank you for the great service.
3/3/2019
Victor M. VERIFIED CUSTOMER
Was impressed with the quick service. Rep explained very well.
3/3/2019
Michelle H. VERIFIED CUSTOMER
I received my car without the car wash, I had to tell the guy and they did it but didn't do it appropriately and he excused telling me that it was raining in the morning but I told him that I took the car there after that, I just left because I had stuff to do but I'm not completely satisfied.
3/3/2019
Barb B. VERIFIED CUSTOMER
I hate anything car maintenance. But thanks to Andrew, coming in for an oil change was bearable. Let’s keep it that way for any more major service. Thank you Andrew.
3/3/2019
Kenneth B. VERIFIED CUSTOMER
Don’t know- haven’t crashed car yet to see if airbag works
3/3/2019
Charlie L. VERIFIED CUSTOMER
Fast and efficient and super nice guy!
3/3/2019
Megan H. VERIFIED CUSTOMER
It was my first time there since my car was bought in Iowa. Everyone was friendly!
3/3/2019
Missy U. VERIFIED CUSTOMER
Bill always gives me great service
3/3/2019
Diane F. VERIFIED CUSTOMER
excellent service
3/3/2019
Robert D. VERIFIED CUSTOMER
Fabian always takes care of us. Very friendly and communicative. I can always rely on him.
3/3/2019
Ingrid M. VERIFIED CUSTOMER
Every thing went OK with the buying experience. When we tried to Sink my phone to the car it would not except my contacts to the car phone book. It also would not allow me to physically type in the 20 names into the speed dial. I feel this should been preformed by Right Honda Pryor to closing. Now I have to go buy another phone.
3/2/2019
Karen N. VERIFIED CUSTOMER
Alan is a great service advisor and
we trust him and have referred other Honda owners to him.
But what bothered me as well as another customer while waiting for service is what we observed happened to another customer who was also waiting for her car. Someone from sales approached her about replacing her 2014 Honda with a new car. It was a high pressure sales pitch like I have never imagined that Honda would allow. As soon as he left, the other lady and myself asked her if she really bought into his sales pitch. Fortunately, she didn’t. Said she would never buy a car without talking to her husband. She was in for a B1 service and was concerned when the message displayed on her counsole. When she asked about it, the guy from sales told her ‘We will take care of it’, but didn’t tell her what it was. Condensing since she was an elderly woman. Would be have done that to a guy? No Alan walked in and I asked him what a B1 was since I couldn’t remember off the top of my head. He explained it perfectly to her. That my friends is customer service! Some of your teams members need a refresher course.
3/2/2019
Susan D. VERIFIED CUSTOMER
What happened to the snacks!!! Crazy that you don’t offer them anymore like the sign in the waiting area states. Funny that there were other people talking about that also as I was waiting. I know most other Honda dealerships in the valley do.
On a positive note Tim is awesome!!!