Bill and the service team did a great job ensuring my 2016 continues to be well maintained. Top not k experience.
8/8/2019
Ross B. VERIFIED CUSTOMER
Completed work quickly and completely- well done
8/8/2019
Bill L. VERIFIED CUSTOMER
Tim provided exceptional customer service! He advised me on all the service items suggested and gave me frank advice on the repairs needed.
8/8/2019
Katarzyna T. VERIFIED CUSTOMER
I dropped off my car for a recal on the shifter and a battery problem. I'm dissapointed in the battery's life which was not even two years. The service writer was polite and nice but upon vehicle pick up I noticed that my car gas mileage meter was over 50 miles lower then when I dropped it off.the service writer wasn't able to explain what happened and nothing was said to remedy my concern. I used to work for a Honda dealership and all the vehicles we serviced were always washed for the customer. My car was not washed which was also somewhat disappointing.
8/8/2019
Trisha B. VERIFIED CUSTOMER
Such quick, awesome helpful people! Won’t be taking my Honda to any other location.
8/8/2019
Ricky G. VERIFIED CUSTOMER
Great service advisor
8/8/2019
Gordon B. VERIFIED CUSTOMER
Great service as usual. I wouldn’t take my Accord anywhere else!
8/8/2019
Ed H. VERIFIED CUSTOMER
Should have told me or given me an idea how long it was going to take. I waited almost 2 1/2 hours.
8/8/2019
Mark H. VERIFIED CUSTOMER
They lost my keys!
8/8/2019
Beverly M. VERIFIED CUSTOMER
Daniel was very helpful.
8/8/2019
Malcolm W. VERIFIED CUSTOMER
Pleased with the work performed, however I had to clean the car after I got home as there were greasy hand prints on the hood and door.
Just a minor inconvenience!
Thank you,
Malcolm
8/7/2019
Kathleen I. VERIFIED CUSTOMER
Very timely service. Lennon was friendly and professional.
8/7/2019
Michael M. VERIFIED CUSTOMER
Your representative was very pleasant and professional
8/7/2019
Jennifer C. VERIFIED CUSTOMER
Just moved here from Bellevue,Wa.
So happy to find my new Honda home!!
8/7/2019
Marta L. VERIFIED CUSTOMER
I have always been afraid of what to expect for service from "a dealer"... No problem,, the service was fast and excellent!
8/7/2019
Carolyn T. VERIFIED CUSTOMER
The service I received was outstanding! My car was towed to the Honda dealership on Sunday afternoon and I picked it up the next morning. The employees were all very friendly and helpful.
8/7/2019
Agnes R. VERIFIED CUSTOMER
He was very nice and thorough! Did not have any issues with him.
The servicing of my vehicle took much longer than usual and when I left the showroom to get my car - the guy took my paperwork and said he would be right back with my car and he took an excessive amount of time and did not tell me where to wait....and I had to ask 2 different technicians where to wait for my car.
The whole customer experience was not as good as it has been in prior months and years. Hopefully my feedback will help to improve the current level of service.
8/7/2019
Vikram R. VERIFIED CUSTOMER
Thx for getting the work done so quickly!!
8/7/2019
Kenji H. VERIFIED CUSTOMER
I am very thankful for your quick action on my request for towing my car as well as fixing the problem with the battery by replacing with a new one.