Lucas was courteous and helpful from the initial phone conversation to completion of service.
3/18/2026
David L. VERIFIED CUSTOMER
Great professional service
3/18/2026
Barney R. VERIFIED CUSTOMER
Great service
3/18/2026
Joan R. VERIFIED CUSTOMER
had no idea when they’re gonna get the part because of backorder
3/18/2026
Patrick D. VERIFIED CUSTOMER
Roger did and exceptional job of keeping me informed and getting work done on projected timeline.
3/18/2026
Donald P. VERIFIED CUSTOMER
Friendly, professional
3/18/2026
Jordan K. VERIFIED CUSTOMER
Thank you very much. Only thing I will say is that I wish the team took the stickers off the control arms, but other than that satisfied with what the team completed for me
3/18/2026
Sheila B. VERIFIED CUSTOMER
Mr. Jaramillo was attentive and kept me informed of progress and needed repairs. He gave me options and a hierarchy of necessities.
3/18/2026
Jim C. VERIFIED CUSTOMER
$2000 estimate to fix a noise that should cost $20-$80 to fix. After 25 years of using Right Toyota service I’m done.
3/18/2026
Keran L. VERIFIED CUSTOMER
I brought my vehicle in after it would not start( and AAA performed roadesolide battery replacement ), I was told no issues were found. Now I've traveled up to Page and the same issue happened again. The car had to be towed to a repair shop. It’s been a very difficult vacation/road trip for my husband and me.
3/17/2026
Chris M. VERIFIED CUSTOMER
I referred a friend to Enrique , there were issues, ability to communicate with my friend, understanding the difference between a text message and a phone call. I had a good experience with my car, but disappointed that my referral had such a bad experience. I think there is a problem with customer care consistency.
3/17/2026
Anita D. VERIFIED CUSTOMER
I already answered this. This I this
3/17/2026
Nancy G. VERIFIED CUSTOMER
Checkin took 20 minutes even though I arrived on time for my appt. Checkin person had no clue how to verify appt. Then, I specifically and clearly told service advisor to text me, not call me when my car was ready. He called and left a voice mail at 1 pm that my car was ready (I don't answer calls from nor listen to Voicemail from non contact list callers)
I ended up waiting an extra hour in the lobby. Fyi, I did ended texting him for status at 1:40, it took him until 2:15 to respond that it was.
How disappointing that your dealership can't even do basic service steps. Hope the service mechanics are more capable.
3/17/2026
Tony N. VERIFIED CUSTOMER
I had a very positive experience. Details discussed and plans made quickly!
3/17/2026
Scott P. VERIFIED CUSTOMER
Great service today. Booked the service on line and had a confirmation, but did not show up on my app nor did they find it. They still got me in and the turn around time was quick
3/17/2026
Jonathan H. VERIFIED CUSTOMER
Good job. Fast, friendly, quick service.
3/17/2026
Ernest S. VERIFIED CUSTOMER
Didn’t clearly explain the leak found on the steering cover. Also the inspection report recommended 4 wheel drive service when I have a 2 wheel drive vehicle.
3/17/2026
Peter C. VERIFIED CUSTOMER
Tim is awesome,
You guys fixed our air conditioner however when you removed the dashboard you disabled the backup camera and mic. I’ll be taking it to Bestbuy on Saturday where I bought the aftermarket stereo and dash cam from to see if the can fix it
3/17/2026
Joshua P. VERIFIED CUSTOMER
My tire light on and I wanted that checked and fixed, that didn’t happen. It was on when I got into my car.