Right Toyota Auto Repair Service

2 hours for oil change. Last time took 30 minutes. Will not return for service

I was pleased with my experience. Matt answered all of my questions and concerns The service was prompt and timely. Fully satisfied.

Appreciate Tim’s patience and experience. New update promise service with inspection videos/pics is also a plus.

Everything went well and the employees were very nice

Everything went very smoothly today.

Was very happy with the service. Everyone there was very friendly.

This was my first visit to Right Toyota Service. Michael was very professional and patient in explaining the process and answering my questions. He communicated well to keep me informed of each step of the requested services. I appreciate his outstanding Customer Service!

Mr Roach very helpful he told me about a car service plan that would save me money for services on my car! But experpland it in detail for me to understand. He all so was right about how long it took to get my care Serviced! Roach was happy check me out & said isn't this easier than the other old way of paying the bill! Yes it was faster for sure! Thanks for helping he get the best service ever Roach & Toyota day ????‍♀️

Jr is great- always explains what all of the recommended services mean and makes sure my Rav4 stays running in tip top shape!

Arrived for an 8:30am appointment for simple transmission fluid change. Car was not completed until 1:30pm. Unacceptable service.

I have always felt like my car is getting the best treatment at Right Toyota and this was no exception. Thank you Orlando.

If I schedule an appointment for 10:15 foot an oil change there is zero reason to waiting till almost 2pm

It was not a good experience. No one came in the lobby to tell me my vehicle was ready. They texted but I did not have my phone with me. I told them that I had to get back to work. I own a concession business and I had a sporting event at the school that I had to get back to instead, I wasted an extra 40 minutes or so sitting there, not knowing where my vehicle was and why I was taking so long after he told me it was only gonna take 20 minutes. Then when I checked out the guy that checks me out, says that my car is in the front something in the meantime, I have no idea what he’s talking about. I’m searching for my car. I ended up having to have two people luckily Cody was out there and he was wonderful. He helped me find my car. Then when I turned on the vehicle, the bracket light was still on for the tire they had just replaced. I had to park my vehicle again and walk over and I spoke to Cody about it and he came out and looked and he said that. sensor must’ve been broken and they should’ve replaced it, but it was gonna take two hours so I told him I’m too busy in my business right now to make an appointment right now. I’m gonna have to do it when I can do it next week. The whole thing was asinine. I have bought probably 25 vehicles at your dealership right now. I have three vehicles that we’ve gotten recently from you all under my name and I also want to say that my warranty only expired two weeks. Ago and instead of helping me out and putting it under the warranty or fixing away, they gave me a slight discount which I did appreciate but it really annoyed me that a they couldn’t help me further with the new tire and then the whole fiasco today was just ridiculous.

Great customer service

He was very professional and answer all my questions. Keep hiring professional that can make a big difference in customers overall experience with your dealership. It will keep us coming back.

Awesome dealership! Entire org is friendly and accommodating. I was able to work in the quiet room while waiting.

I never received the multi point inspection. I left a message for my service advisor but no return call.

Had a problem with the repair of recall airbag but Lucus responded with a rental and kept me up to date. Very good service

Typically, my car had been washed and vacuumed in the past after service, but not this time. Michael was great ! He under promised and over performed. A sign of a true professional

Roger kept me well informed and did a thorough inspection of the vehicle to let me know the areas that needed attention. Thank you Roger!