Right Toyota Auto Repair Service

Tim is exceptionally helpful

Adrian is the best service advisor. So happy he helped us

Thank You, the service and Cody did a great job!

Excellent service and support provided by Matt.

No thanks. I’ll find another location for future service needs.

I like dealing with Christopher! Always answers my questions and often offers solutions that I might not have been aware of. I would hire him.

I appreciate that Chris always takes good care of me.

Seemed like I was forgotten. Had to walk over to the service department and ask where my car was at 5:15 pm after being there for several hours.

Thank you Cody for your exceptional service and friendly disposition. See you next time.

Very fast was in and out in and hour

Jr. has always taken great care of my car, is very professional, and has excellent customer service skills. I trust him thoroughly to always give me the best care and the best value possible. He is the best!

Great service!

I don’t even know where to begin. When I got my car back, I noticed that the tires were all in the same place as when I brought it in. So, right then, and there I knew they had not been rotated as it said on the paper I received when I checked out. And now I suspect it possibly wasn’t looked at at all. I also received a text when I was still in service letting me know that my car, although still in service had some multipoint issues as follows. First, it said that I needed an immediate oil change. I have an electric car and do not have any oil in the car. Then it said I needed an air filter change. My car is less than a year old and then it said that I needed to pay for an alignment. The last time I brought my car in for Service when I got it back, I noticed that the alignment was off. And I told Kris in Customer Service what had happened. When I brought my car in prior to that my car was fine and did not need an alignment. I don’t know what’s happened to the quality of Service that I previously experienced with Toyota Service department, but it has gone way downhill since. Also, the last time I brought my car in for Service, they missed that there was a nail in one of my tires. As I drove off, I noticed that they hadn’t fixed it or even looked at it, and I had to come back. All the above is inexcusable and someone needs to look into all these abuses because Toyota Service department I no longer trust. As additional further proof of the deceitfulness, when I got home, I went to show my sister the multi point inspection where it said I needed an oil change, and like magic somebody removed it from the list of services they said I needed. So obviously what I originally saw was not a mistake but an intentional way to charge extra money to me. Not cool.

Justin was awesome really nice guy and very helpful

was never updated when my vehicle was ready to be picked up. when i called to check the status the person told me no one was available to tell me the status of my vehicle (i dropped it off at 8 am. i called to check the status at 4:50 pm). She said she would email someone and they would get back to me. at that point i was already on my way back to try to retrieve my car. the only service getting done was one windshield wiper being replaced i don’t think that takes 9 hours to complete. when i got there 10 minutes later at least 10 service advisors were standing around on their phones. no one helped me for atleast 5 minutes of me standing there. never coming back.

Service Advisor said a throttle body and fuel injection cleaning service was recommended by the tech. Service Advisor said he had a $250 coupon for the service. I agreed to proceed. While waiting in the waiting room at Right Toyota, I went to the Right Toyota website myself and found the coupon for $199. WTF!?!

Roger is terrific. He is one reason I keep coming back to Toyota. Give him a raise. Bob Hahn

Appreciated being able to have car serviced & recalls assessed so timely the day after we called requesting service.

Great service!

Staff was so helpful. Much appreciated.