Payne was a top notch employee! He is a prime example of how to handle a customer and very considerate! He went out of the way to get the issue resolved.
6/18/2026
Christopher B. VERIFIED CUSTOMER
Amber was friendly and professional, making the whole process smooth and painless.
6/18/2026
Dakota H. VERIFIED CUSTOMER
Josh rocks give him a pay raise or else
6/17/2026
Joyce P. VERIFIED CUSTOMER
Everyone and everything was perfect. The whole team is always there to help you. I’m happy to have you in OTTUMWA.
Thanks, Joyce P
6/17/2026
Mary K. VERIFIED CUSTOMER
Things went very smoothly. I was kept infomed and the service to the vehicle was handled well and in a timely manner.
6/17/2026
Cory B. VERIFIED CUSTOMER
Thank you Amber! You're the best! I'm very satisfied with the communication and the level of service that Amber and her team provides.
6/16/2026
Harvey/ Melissa. VERIFIED CUSTOMER
Well done thank you guys
6/13/2026
Carl C. VERIFIED CUSTOMER
All went well
6/12/2026
Sheila S. VERIFIED CUSTOMER
Amber was friendly, and kept me updated on my suv.
6/12/2026
Bill S. VERIFIED CUSTOMER
My tire light is still on, I specifically asked them to check the air in the tires
6/12/2026
Kylle G. VERIFIED CUSTOMER
Talked to Faith Pope about a future trade of a Bronco Sport for a Tacoma. He was excellent to work with as well.
6/11/2026
Richard M. VERIFIED CUSTOMER
Great
6/9/2026
Sherill G. VERIFIED CUSTOMER
Very good experience and friendly atmosphere.
6/9/2026
Theresa C. VERIFIED CUSTOMER
the staff is awesome . i
6/6/2026
Peter S. VERIFIED CUSTOMER
Please keep Amber Ramos in this position. She is the best service person I have dealt with.
6/6/2026
Vicky R. VERIFIED CUSTOMER
Your service department is the best!
6/6/2026
Marie O. VERIFIED CUSTOMER
Payne was absolutely enjoyable to work with. I had an issue with my camera, he walked me through the remedy. He was very patient with me and treated me with respect. I appreciated that gesture of kindness. He is a true ambassador for Toyota.