Payne was amazing dealing with my service needs! Called hours after I left just to check back in. Outstanding service!!
5/12/2026
Alyson W. VERIFIED CUSTOMER
Amazing people. Thank you!
5/8/2026
Janaya W. VERIFIED CUSTOMER
The service at Gregg Young was outstanding. They made my appointment right away and I didn’t have to wait but a day or two to get my new tires! And Amber was friendly and greeted me right away.
5/8/2026
Joanne M. VERIFIED CUSTOMER
Very professional and friendly!
5/7/2026
Dale V. VERIFIED CUSTOMER
Jeremiah and Spencer were fantastic. It was a great experience. I wish I could buy a new car every day.
5/7/2026
Patty E. VERIFIED CUSTOMER
100% satisfied with the whole team very satisfied
5/7/2026
Ben H. VERIFIED CUSTOMER
I asked for a little more explanation of the service repair needed. And a video for a portion of the process. A video was provided that was somewhat helpful. Some of the Service staff handled by questions seriously and others did not.
5/6/2026
Terry C. VERIFIED CUSTOMER
I have always been very pleased with the service department agree Young Ottumwa. My service rep is Amber Ramos and she greets me with a friendly greeting, gets my car in and out quickly and keeps me up to date as progress is made. I am very satisfied having my car care done at Greg Young. Thank you
5/6/2026
Travis M. VERIFIED CUSTOMER
The alignment was not done to the correct specs. My van was given back to me with -2.6 degree camber, which is way out of spec. This was one of the highest priced alignments in town, yet it was not done correctly. I’ll be in touch to address this issue.
5/6/2026
Mary A. VERIFIED CUSTOMER
I called before my oil change to see if it was still under warranty for a free oil change. They said i was. So I had the oil changed and has to pay for it. That was annoying. Maybe trai your pplbetter so they know what warranty covers what.
5/3/2026
Michael C. VERIFIED CUSTOMER
Skip
5/2/2026
Steven W. VERIFIED CUSTOMER
Bill was confusing. We thought it was 29.95 plus tax but it ended up 42. No big deal but it just wasn't clear. Everyone was courteous!
5/2/2026
Trevor B. VERIFIED CUSTOMER
Amber is always very prompt, kind, and helpful. She's a great asset to your team
5/1/2026
Demere S. VERIFIED CUSTOMER
No bad i am not satisfied
4/30/2026
Brenda F. VERIFIED CUSTOMER
I am overall happy with my service, but someone left dirty footprints in several spots on the drivers side floorboard.
4/30/2026
Kimberly B. VERIFIED CUSTOMER
I feel well cared for and very personalized service. Amber does a great job with keeping me informed and providing quality servic. I really appreciate her service.