Amber Ramos has always done a great job for me. Very professional and thoughtful to her customers. The whole team did a great job. Thanks for everything.
3/10/2026
Cecil E. VERIFIED CUSTOMER
Amber and her team were Great!
3/6/2026
Jairon V. VERIFIED CUSTOMER
I love how extremely in depth they went with my car and gave me all the little/ big details about my car when just request an alignment. The service definitely a 10/10 will come back again
3/4/2026
John M. VERIFIED CUSTOMER
Great Job
3/3/2026
Lorjim C. VERIFIED CUSTOMER
Yes you guy’s did a good job thanks
3/2/2026
David R. VERIFIED CUSTOMER
Thank you,we are extremely satisfied with our 2023 camry at this time
2/28/2026
Kim B. VERIFIED CUSTOMER
Excellent customer service
2/28/2026
Karen P. VERIFIED CUSTOMER
Your service department is so professional yet so relaxed. You do a great job! I’m checking something off my to-do list but I honestly don’t mind being there.
2/28/2026
Shane S. VERIFIED CUSTOMER
Amber Ramos goes goes above and beyond to please her customers excellent advisor.
2/27/2026
Rhonda W. VERIFIED CUSTOMER
I was scheduled to have an oil change on March 4 but I had a Drs appt that I didn't want to miss scheduled for me on the same day that I couldn't postpone.I called to reschedule for March 5 and later on that day Amber Ramos called and asked me if I could come between 3:30pm and 4:00pm they had a cancellation. I can't say enough good about Amber and the service department. I totally appreciate all of you!
2/27/2026
David A. VERIFIED CUSTOMER
I was fully satisfied except for the price. I know there's part MSRP and online/walk-in price. The key/fob prices seemed bloated, too, and I shopped around. I came back to Gregg Young to support local. My wife was very happy with how she was treated, and I appreciate that more than anything. I like how thorough Amber and Jeff were on making sure I got the correct parts I requested. That's good service. Thank you.
2/26/2026
Scott E. VERIFIED CUSTOMER
I was contacted one person to make my appointment and set it all up. Everything was set. Then Friday I gotta call from another person about not using my oil changes and if I would like to set up an appointment. I was then confused because I already had all this setup. She apologized and that was that. Monday I get a call from a tech and he talked about the job he was doing on my truck. Tuesday I get a call from a different person saying that I had an appointment and that she thought I might've missed it. My question is does anybody at your dealership communicate with each other?? This is a little ridiculous as how so many people under the same roof have absolutely no idea what is going on within the business. This will be the last time I take my truck to the ottumwa location. Thank you for the fix and the oil change but I will take my business elsewhere
2/26/2026
Peter S. VERIFIED CUSTOMER
Good job
2/25/2026
Karla V. VERIFIED CUSTOMER
Everyone is friendly and welcoming.
2/25/2026
Heidi C. VERIFIED CUSTOMER
I have no complaints
2/24/2026
Steven S. VERIFIED CUSTOMER
Not sure if the first submit went through
2/24/2026
Jon S. VERIFIED CUSTOMER
Great friendly staff and excellent service.
2/21/2026
Peter S. VERIFIED CUSTOMER
We showed up Friday to pick up OUR SUV because of a an email from Thursday only to be told to check next Monday
2/20/2026
Ivan J. VERIFIED CUSTOMER
The service folks and techs are great. They listen and act accordingly to address the issue and concerns of the customer.