Eric is very knowledgeable and adept in his role as service agent for Hatch Toyota. He dealt with me and my truck very professionally. I will ask to deal with Eric or RAJ (who I have worked with prior) in future service related matters.
A satisfied service customer-
Rich Engelhard
1/14/2026
James B. VERIFIED CUSTOMER
My wife and I had a tremendous experience at Toyota yesterday. From beginning to end I was thrilled to have these guys in my corner. In and out
1/13/2026
Leslie K. VERIFIED CUSTOMER
Eric was wonderful!!
1/13/2026
Rosie V. VERIFIED CUSTOMER
They were very helpful.
1/13/2026
Jerry J. VERIFIED CUSTOMER
The update messages were great. Hospitality was excellent, keep up the good customer relations
.
1/12/2026
Edward C. VERIFIED CUSTOMER
Eric worked my Land Cruiser in quickly even though work load was heavy. I have come to trust your service team to deal with my classic Land Cruiser. Great job.
1/11/2026
Marissa N. VERIFIED CUSTOMER
The 4x4 was making weird noises on the drive back home. The lady Brittney was really rude and unkind to people as they came in for help. She claimed she didn't have everything she needed to do her part when I sent all the information ahead of time. I had to resend to her in order for her to move forward. I'm addition, some ladies needed help and she rudely told them she couldn't help them with no other option but for them to walk away. That is not costumer service and it made a very unpleasant experience.
1/10/2026
Robert G. VERIFIED CUSTOMER
Everything was done in a timely manner. I needed to get out by 11 o’clock. I expressed that when I came in and your employee came through perfectly 10 minutes ahead of time and I really appreciate that.
1/10/2026
Mary W. VERIFIED CUSTOMER
Eric is so personable & efficient. I didn't need to ask questions but if I had one I am confident he would have taken whatever time was needed to answer it.
1/9/2026
John J. VERIFIED CUSTOMER
Been working with Eric a long time on service of all my vehicle. He is the best.
1/9/2026
Karina C. VERIFIED CUSTOMER
Great service.
1/9/2026
Monty M. VERIFIED CUSTOMER
I'm very satisfied, and thank you.\nWe're getting a good job and I look forward to seeing you again.Thank you sara
1/9/2026
Antonia T. VERIFIED CUSTOMER
No comments
1/9/2026
Revinia K. VERIFIED CUSTOMER
Again Thank You for a Job Well done Have a Safe n Happy New Year
1/9/2026
Antonia G. VERIFIED CUSTOMER
Very timely,not long wait, everyone very courteous
1/9/2026
Mikal H. VERIFIED CUSTOMER
Rajeev went above and beyond to help with the repairs to my Tacoma it was nice to feel that my time mattered I will continue use Hatch Toyota for any of my needs
1/9/2026
Dustin B. VERIFIED CUSTOMER
Eric Erskine is always professional, knowledgeable, and gets me in on short notice. Communication is excellent, and he consistently goes the extra step—including washing my Tacoma. Smooth, stress-free experience every time. He’s a real asset to Hatch Toyota.
1/8/2026
Aaron G. VERIFIED CUSTOMER
Excellent
1/8/2026
Michael B. VERIFIED CUSTOMER
Would have had more work done but your place is a very very expensive.