I was confused about which services were needed. The sticker on my windshield just gave a mileage figure and not the specific services. Once I understood that the mileage alert could be for something else than an oil change we were good to go. It took a little bit and some frustration on my part. How could the services due at the mileage alert be made more clear? I think many people would appreciate knowing so they can make the correct requests when scheduling a service appointment.
5/31/2026
Joe R. VERIFIED CUSTOMER
Thank you for your excellent service.
5/31/2026
Kenton H. VERIFIED CUSTOMER
Each staff member of the Toyota Service Team we met was very courteous and professional. Marcy made certain that my wife and I were made comfortable and well taken care of. She provided timely updates on progress with our Highlander and when it was discovered more parts would have to be ordered, she graciously provided us with a new Toyota to meet our transportation needs. She is a proud member of your team and should be commended for her attention to detail and customer care.
5/30/2026
Scott A. VERIFIED CUSTOMER
Very professional and courteous. Made an extra effort to get me back to the shop without delay.
5/30/2026
Melissa W. VERIFIED CUSTOMER
Took a little longer than I expected but other than that it was great, love the upstairs waiting area, nice and cool and everyone was super kind and welcoming !
5/30/2026
Marsha L. VERIFIED CUSTOMER
Anna is the best ????
5/29/2026
Dora H. VERIFIED CUSTOMER
Excellent service. Anna was very professional and kind.
5/28/2026
Renee D. VERIFIED CUSTOMER
Thank you, Marcie and Anna
5/28/2026
Matthew V. VERIFIED CUSTOMER
Gabe helped out a lot thank you
5/28/2026
Robert W. VERIFIED CUSTOMER
Anna kept me informed on what the mechanic determined, and was MORE than fair with the charge. Additionally, she is just a pleasant person to work woth--my wife and I might invite her to our 4th of July picnic!
5/27/2026
Rita W. VERIFIED CUSTOMER
I come all the way from Albuquerque while visiting family, to include coming to you for servicing my Rav. I do this because from the 1st time Ive had excellent service without being pressured with un-needed work. Very friendly, efficient and professional service. I am always very satisfied and appreciative.
5/23/2026
Samineo B. VERIFIED CUSTOMER
Staff are very helpful and professional.
5/22/2026
Ld B. VERIFIED CUSTOMER
Anna is awesome, she kept me informed every step of the way, thanks!
5/21/2026
Brenda H. VERIFIED CUSTOMER
Anna was professional and helpful.
5/20/2026
Barney M. VERIFIED CUSTOMER
Very good service thank you
5/20/2026
Michael P. VERIFIED CUSTOMER
Thank you no coment
5/20/2026
Jennifer P. VERIFIED CUSTOMER
Anna was great from when I walked in to when I left. She got me in and out and I greatly appreciated her
5/15/2026
Lucille B. VERIFIED CUSTOMER
I like discounts
5/15/2026
William F. VERIFIED CUSTOMER
I've had a good experience with both my vehicles when I have taken them to you. MARCELINA has been great.