Treated with the highest respect by Gabe service manager and staff , very helpful and go beyond their jobs, treat me like a friend, not just a customer!! Thx you for the service
3/12/2026
Brenda W. VERIFIED CUSTOMER
Customer service was excellent.
3/11/2026
Leon E. VERIFIED CUSTOMER
I am completely satisfied with the service provided by Marcelina. She kept me updated on the status of my vehicle. She also LISTENS when explaining vehicle listens.
I also have complete faith in the honesty of this service department and improvements under Dave are becoming obvious
3/11/2026
Steve L. VERIFIED CUSTOMER
Marcelina was very nice and knowledgeable. Service was great.
3/10/2026
Julia R. VERIFIED CUSTOMER
Very well done
3/8/2026
Arthur M. VERIFIED CUSTOMER
ANNAProvides excellent, efficient, and friendly service.
3/7/2026
Jim P. VERIFIED CUSTOMER
Courteous and efficient
Thank you
3/7/2026
George R. VERIFIED CUSTOMER
Thanks
3/6/2026
Renee D. VERIFIED CUSTOMER
Marce is the best. Thoughtful, prompt, and always makes sure my vehicles are roadworthy.
3/6/2026
Kathleen H. VERIFIED CUSTOMER
Great service by your staff!
3/6/2026
Stephen &. VERIFIED CUSTOMER
Friendly and professional.
Got the job done. Notified us right away. Really enjoy having Hatch Toyota in Silver City. Always friendly and they take care of any special requests we have.
3/4/2026
Jack B. VERIFIED CUSTOMER
My experience today was seamless.
3/3/2026
Martha C. VERIFIED CUSTOMER
Thanks to Sheila and Marcy, I was able to get an appointment right away and my wait time was minimal. Everyone was courteous and professional ???? Thank u Muncho
3/1/2026
Bill J. VERIFIED CUSTOMER
Outstanding service rep! Marcelina is a real asset to your service dept - competent, personable, easily handling multiple demands as if second nature.
A real gem - I was impressed with efforts of management to improve this department with the hiring of great staff! Keep it up!
2/28/2026
Michael C. VERIFIED CUSTOMER
Thank you.
2/28/2026
Katherine M. VERIFIED CUSTOMER
Wife was charged 65 dollars for a cabin air filter I could have gotten at auto zone for 12 bucks. Dog food was in the cabin air filter, understandable. “Tech” let dog food drop into fan below filter. Did not remove. Pulled car out and MOST DEFINITELY heard it GRIND in the fan. “Tech” did not rotate tires properly. As most techs are taught tire rotation is done a certain way. All tires were pre marked and when checked. It wasn’t done correctly. -62/10. You guys ****.
2/28/2026
Steven M. VERIFIED CUSTOMER
Friendly and cooperative. Well done!
2/27/2026
Charlene J. VERIFIED CUSTOMER
Very good service.
2/27/2026
Armando N. VERIFIED CUSTOMER
Anna gave great customer service
2/27/2026
Nancy M. VERIFIED CUSTOMER
You help keep our vehicles up and running, thank you!!