It's great to see the effects of restructuring in bothered service and parts dept. I have purchased 6 vehicles over the years from that dealership, and the service has historically been abysmal. Nice to see improvements in time management, customer communication and attitude of employees.
2/25/2026
Maureen M. VERIFIED CUSTOMER
Very accommodating, explained the work that was done very well.
2/24/2026
James H. VERIFIED CUSTOMER
Great ???? work.
2/22/2026
Janet C. VERIFIED CUSTOMER
Everybody is so nice and friendly
2/21/2026
Donald R. VERIFIED CUSTOMER
They take good care of me!
2/21/2026
John S. VERIFIED CUSTOMER
Thank you. I had to reschedule 2 times and you you let me reschedule. Thank you.
2/21/2026
Jennifer J. VERIFIED CUSTOMER
Anna Maldonado was excellent to work with. My confidence in the service department has been reestablished.
2/20/2026
Irene G. VERIFIED CUSTOMER
Anna provided me with great quality customer service. she made me feel that she cared about my situation and explained the issue and how they resolved it.( honestly I didn't understand) but she did and I feel I can put my trust in her, and I do! Great representative of your Company!
2/20/2026
Gary C. VERIFIED CUSTOMER
Great Team
2/19/2026
Ruth K. VERIFIED CUSTOMER
Happy! Except for the dash display.
It was not explained or programmed for us
2/19/2026
Mary G. VERIFIED CUSTOMER
I was given great service, the young lady that took all my information.She's awesome. Thank you all so much. And the person that took care of my car thumbs up to you all.
2/19/2026
Socorro R. VERIFIED CUSTOMER
Marcella is a very pleasant professional person. I really enjoy our interactions. You are lucky to have her as an employee. And thank you so much for taking pride in the customer service you provide.
2/18/2026
Janet S. VERIFIED CUSTOMER
Marcy is great. Very professional as well as helpful & friendly!
2/18/2026
Joseph H. VERIFIED CUSTOMER
A simple 4.5 hour job has taken 15+ days to do now I understand there’s delays in parts but when I call and they tell me the mechanic gets off early on Fridays and doesn’t show up Mondays and when I called to check the following week he’s called out sick It just leads me to believe he does not have a good work ethic so do I trust him working on my vehicle no.! these kind of delays make me lose faith in Toyota. I’m not sure how this is acceptable.
2/15/2026
Edward M. VERIFIED CUSTOMER
No tire rotation was done.
2/14/2026
Steve C. VERIFIED CUSTOMER
10/10 Marcelina was helpful and professional great experience
2/13/2026
Roger S. VERIFIED CUSTOMER
Marci has been great to work with. Thank you.
2/13/2026
David R. VERIFIED CUSTOMER
Thanks Anna. You were very helpful and professional.
2/12/2026
Elizabeth A. VERIFIED CUSTOMER
Excellent service and Anna Maldonado helped me with check in. She was very professional and enthusiastic. She explained and provided fast friendly service and I appreciate everything the service team provided.