Super professional explanations about the issues that my car had and detailed steps that were taken to fix it. The job is done professionally, thanx to Mr. Tim and rest of the team. I got answers and advices on all my essential questions and. Once again thank you all!
9/13/2025
Mike B. VERIFIED CUSTOMER
Tim is a great person to work with.
9/13/2025
Chris A. VERIFIED CUSTOMER
I am still waiting to set up the appointment with body shop to resolve my recall. It's been two months. I'm losing my patience.
9/12/2025
Veronica W. VERIFIED CUSTOMER
Erik was very nice to talk to. He took care of my requests. Didn’t want a car wash and he made sure that the EI was performed.
9/12/2025
Emily M. VERIFIED CUSTOMER
This was absolutely the best experience I've had with Genesis other than buying the car itself :)
I loved the convenience of the valet option and the car that I got to borrow was also a Genesis so it was seamless!! Thank you guys so much this was the best. When my car was done I was actually working from the office that day so Alex came and met me at my building instead of at my house. Thank you so much!
9/12/2025
Matth B. VERIFIED CUSTOMER
They did good
9/12/2025
Kelly S. VERIFIED CUSTOMER
Kayley went above and beyond to make things right.
9/11/2025
Charlene K. VERIFIED CUSTOMER
Acacia Wolf made everything easy: obviously experienced, she explained the technical part and the standard testing part, and was very easy to work with. She even went above and beyond in finding the car and getting something out for me. She is a great asset to your team.
9/11/2025
Yinka Anthony. VERIFIED CUSTOMER
Awesome
9/11/2025
Scott S. VERIFIED CUSTOMER
Professional, polite, and efficient.
9/11/2025
Robert L. VERIFIED CUSTOMER
Tim did a great job getting me in without a actual appointment!
9/11/2025
Kashondra M. VERIFIED CUSTOMER
Great Job ! Thanks Again.
9/11/2025
Annette D. VERIFIED CUSTOMER
Tim was very kind and very thorough with his explanation of everything.
9/11/2025
Kathy W. VERIFIED CUSTOMER
Very prompt in responding to a call or text. Explains what needs to happen. She is a very valuable asset to the service department. I’m glad she is back.
9/11/2025
Samuel U. VERIFIED CUSTOMER
The primary issue is still there. We tested and the problem is not fixed.
9/11/2025
Karen J. VERIFIED CUSTOMER
Good experience. Was kept updated through the entire service appointment. Very professional.
9/11/2025
Michael H. VERIFIED CUSTOMER
Thank you
9/11/2025
Cindy S. VERIFIED CUSTOMER
Hayley was a gem. If I could give a rating over 10 I would.