Mr. Mckey was Absolutely Great!! His Personality and Character were so good. He kept me informed about my vehicle. Thank You Mr. Mckey for making me feel right at home.
5/28/2025
Cynthia B. VERIFIED CUSTOMER
Troy was cordial, kept me updated, and explained the statement. Awesome experience.
5/26/2025
Breanna M. VERIFIED CUSTOMER
Aaron was very friendly, provide knowledgeable service and helped with all my questions
5/24/2025
Milton M. VERIFIED CUSTOMER
Good service. Prompt, efficient.
5/23/2025
Margaret S. VERIFIED CUSTOMER
I was very satisfied with my service experience, a job well done , the waiting area was very comfortable and we enjoyed our coffee and our visit with Mack Grubbs
5/23/2025
Ronnie M. VERIFIED CUSTOMER
Very good at getting it done in a short time
5/16/2025
Pam V. VERIFIED CUSTOMER
Job well done. Great people. Thanks
5/13/2025
Jeral H. VERIFIED CUSTOMER
Yes, just wish they wouldn’t take so long on the oil change
5/13/2025
Annette W. VERIFIED CUSTOMER
April was very friendly on the phone when I called for service. Aaron listened to my service problem and was very professional.
I am pleased with my service at Mack Grubbs. I have been a customer since 2008 and it has always been excellent.
5/8/2025
Robert L. VERIFIED CUSTOMER
The service writer should not be in contact with customers. He has a vet money only concern instead of a customer satisfaction goal. I was service manager at sears for years and customer satisfaction was our
Primary goal, you send out these surveys and I hope you take the time to read it. You should know that this man had the nerve to tell me that they meaning Hyundai did not have to work on my vehicle that I could take it elsewhere if I desired. I bought it there!!
5/7/2025
William J. VERIFIED CUSTOMER
Aaron did a great job handling my repair. He was courteous and professional in all communications with me.
5/6/2025
Patricia B. VERIFIED CUSTOMER
Troy was extremely thorough and helpful. My experience was a very positive one.
5/3/2025
Mary W. VERIFIED CUSTOMER
There was a small issue after we left, but I brought the car right back and the minor issue was taken care of right away. It was just leaves that had gotten caught up when they replaced air filter. Creating a noise when AC was turned on. Everyone was polite and professional. Also, disappointed that I may have to wait for quite some time before the rear view recall part will come in. But, all my questions were answered. Thanks.
5/1/2025
Pamela S. VERIFIED CUSTOMER
Was in and out in ample time and I appreciate that. Job well done! Thanks
4/30/2025
Susan M. VERIFIED CUSTOMER
Aaron was very courteous and thorough and helpful! My experience with the Mack Grubbs dealership has always been very positive.
4/30/2025
Kelly T. VERIFIED CUSTOMER
Had a great experience!
Troy is the best!
4/26/2025
Amonia T. VERIFIED CUSTOMER
Service was timely and pleasant. Enjoyed the visit
4/26/2025
Alan S. VERIFIED CUSTOMER
Aaron was through and professional with his time with me.
4/26/2025
June C. VERIFIED CUSTOMER
Great guys!
4/25/2025
Mario W. VERIFIED CUSTOMER
Awesome service. Very courteous and knowledgeable!