Was satisfied with it. Hit the wrong button. It would have been nice to have had a rental car
7/11/2025
Margee W. VERIFIED CUSTOMER
Excellent
7/10/2025
Jacquelyn G. VERIFIED CUSTOMER
He is prepared with paperwork and has a positive attitude.
7/10/2025
Pamela S. VERIFIED CUSTOMER
Very efficient and explain issue thoroughly.
7/9/2025
Melissa P. VERIFIED CUSTOMER
Thanks for the quick service!
7/9/2025
Tanya M. VERIFIED CUSTOMER
I always am very pleased with service and expertise I receive from Mack Grubbs Hyundai. Thank you!!
7/9/2025
Beverly S. VERIFIED CUSTOMER
Troy Mickey provided excellent and timely service.
7/8/2025
Richard G. VERIFIED CUSTOMER
I have already completed the survey.
7/7/2025
Minnie S. VERIFIED CUSTOMER
Our rating was not a reflection on Aron. A part of our experience we did not understand.
7/4/2025
Gayle G. VERIFIED CUSTOMER
Great service experience at usual!
7/3/2025
Rosie H. VERIFIED CUSTOMER
I was completely satisfied with the service!
7/3/2025
Daniel D. VERIFIED CUSTOMER
We are having trouble with the transmission jerking at highway speeds, they said it needed a transmission and the tech felt the jerking ,plus we were told it had codes for the transmission .the next day they said there wasn’t nothing wrong with it. I believe they are giving us the run around because it’s under warranty. We travel a lot and we do not want to be stranded along the road. We were planning on buying a new Hyundai and a year or so because the warranty is so good ,but I don’t know if we will or not now.
7/3/2025
Neelkumar P. VERIFIED CUSTOMER
Best Customer Service, my service Advisor Mr.Troy and his manager, they really came through for me in dealing with my warranty company and made sure i was all taken care of to the end. Plus, they got my car ready in 2 days. For guy that depended on his car to make living you guys helped a great deal. I know where I am shopping my next car for sure. Thank you Mack Grubbs and 10/10 for Mr. Troy!
7/3/2025
Heather C. VERIFIED CUSTOMER
Did not balance as requested.
7/2/2025
Gary D. VERIFIED CUSTOMER
Need to add a car wash with your service.
7/2/2025
Lisa S. VERIFIED CUSTOMER
Aaron was great! The whole experience was smooth and he communicated with me very well.
7/1/2025
Martine M. VERIFIED CUSTOMER
Great job timely manner
6/28/2025
Megan N. VERIFIED CUSTOMER
I left the service department and headed towards Jackson. Made it most of the way and suddenly my car is acting up. Haven't had an issue with it until this service was done.
6/28/2025
Robin D. VERIFIED CUSTOMER
Troy and Wendell were very helpful. They went above and beyond to help me. I appreciate them very much. Will buy my next Hyundai from Hattiesburg Hyundai.
6/26/2025
Charles K. VERIFIED CUSTOMER
Troy and the other young man in the service writer position have always delivered great service. Next time please put a Grubbs license plate frame on the vehicle so that we can advertise your great service.