Service advisor Eric is more than exceptional . He had to stay on the mechanic to make sure the work is done and completely repaired. When I reviewed my vehicle back from service, there was debris from the service on all the attachments and dried radiator fluid on hoses and engine compartment. It was very messy completing of service. I take care of my vehicles and expect them to be returned better than received. Washing the car after service is a nice touch. It visual upon return. Go to the next level and clean the motor compartment. That would be an awesome service!!
We love our old Kia with 126,000 miles!
5/30/2026
Vanessa M. VERIFIED CUSTOMER
My visit at Kia was handled professionally and my car was done as promised. Excellent customer service.
5/30/2026
Dean O. VERIFIED CUSTOMER
She was very responsive. Overall your service dept is slow to check people in, that should be improved. But once Abby was ready she did a great job. But yes, there was more waiting around at the service desk than I think should happen, but that wasn't on Abby.
5/30/2026
Junelle A. VERIFIED CUSTOMER
Well take care of!
Junelle A
5/30/2026
Janet F. VERIFIED CUSTOMER
Eric and the crew was great as always. They got the car in in the middle of the day even though they were jammed and they even washed the car when they said they wouldn’t have time.
5/29/2026
Sergio I. VERIFIED CUSTOMER
They never called me to let me know about my vehicle I had to be calling and never explained to me what was wrong poor service
5/29/2026
Jo C. VERIFIED CUSTOMER
Very attentive and helpful. My husband and I truly enjoy his happy go lucky ways and how he updates us. Great guy and staffing.
5/29/2026
Donald K. VERIFIED CUSTOMER
All good!
5/29/2026
Lynn N. VERIFIED CUSTOMER
Friendly and straight forward
5/29/2026
Teresa N. VERIFIED CUSTOMER
Geo met me with a smile and was ready to help me and get my cars checked in!
5/29/2026
Raul P. VERIFIED CUSTOMER
Gio give me excellent customer service
5/29/2026
Garima H. VERIFIED CUSTOMER
Above and beyond my expectations!
Flaco was so reassuring in my stressed state. Much appreciated.
5/28/2026
Jennifer Kaylene. VERIFIED CUSTOMER
He always explains things well and makes sure everything is taken care of. Inaldk appreciate that he follows up unanswered questions without me having to call back and harass him or if another employee is helping check me out.
5/28/2026
Ronald C. VERIFIED CUSTOMER
You honored your commitment to fulfill my expectations.
5/28/2026
Sara S. VERIFIED CUSTOMER
Eric was great
5/28/2026
Marlene L. VERIFIED CUSTOMER
Appreciate the feedback and concern on the current issue. I also appreciated that you considered future service needs and offered package information. Looking forward to my next service spot with you.
5/28/2026
Roxanne H. VERIFIED CUSTOMER
Great service
5/28/2026
Millie P. VERIFIED CUSTOMER
He was an excellent worker!
5/28/2026
Ysela M. VERIFIED CUSTOMER
He is very nice and attentive to those he is working with.
5/27/2026
Martell G. VERIFIED CUSTOMER
Abby was super friendly and great customer service thank you