I thought she was rude and I didn’t get papers showing the check list of what was done nor if there was any problem.
I have had her before and she was rude before also. I have never had any other person act like her. As you know I have been doing business with Coad since 2012 for both vehicles.
5/1/2026
Valerie J. VERIFIED CUSTOMER
Dana from Coad Toyota is the best and respectful worker.
5/1/2026
Christopher G. VERIFIED CUSTOMER
Good person, he helped me schedule my vehicle at the very end of the sale event for new tires. John the mechanic came out and talked to me on my prior appointment with CB and we picked a tire set together. Great team.
5/1/2026
Leon H. VERIFIED CUSTOMER
Tyler was very respectful, helpful, and very friendly.
4/30/2026
Carolyn H. VERIFIED CUSTOMER
Ok
4/30/2026
Jamey D. VERIFIED CUSTOMER
In and out quick
4/29/2026
Bradley B. VERIFIED CUSTOMER
Maintenance light was not reset after today's service. I reset myself. Winder sticker showed next service due in 11,000 miles. Should be 10,000 miles. Jeff was very friendly and on top of communication today.
4/29/2026
Kamath Family. VERIFIED CUSTOMER
Excellent service
4/28/2026
Janet C. VERIFIED CUSTOMER
Car brakes work well and the back end doesn't shimmy. Pleased with the speedy work and the customer service. Thank you!
4/28/2026
Les H. VERIFIED CUSTOMER
She was knowledgeable, understanding, answered every question I asked her. As a first time customer with Coad Toyota Dana wanted to be a future customer by working at getting me a better deal. Better get he a raise.
4/28/2026
Daniel S. VERIFIED CUSTOMER
They did a good job
4/28/2026
Robert R. VERIFIED CUSTOMER
Yes my sevice advisor C.B.was the perfecr person for the job ! Very well pleased from arriving to departure. Thank you !
4/28/2026
Rich M. VERIFIED CUSTOMER
Had a 1230 appt. Showed up at 1215. Got checked in right away and then proceeded to wait for 2 hours for an oil change and an engine air filter. When asked why the 2 hour wait I was told that the techs were on their lunch break. Don’t offer lunch break appts to customers if it means you have to wait while the techs eat lunch while you and your car wait 45 mins while everyone has lunch. I not only missed my lunch but paid $145 dollars for a 2 hour service job which should have taken half that time.
4/28/2026
Lauren R. VERIFIED CUSTOMER
Jeff was fantastic and so was CB. They were so friendly and kept me updated on the status of my car while I waited. Thank you!
4/28/2026
Susan W. VERIFIED CUSTOMER
Everyone very nice and accomodating
4/26/2026
Charles B. VERIFIED CUSTOMER
Tyler was very professional and extremely nice!
4/25/2026
Debra R. VERIFIED CUSTOMER
Coad Toyota of Cape Girardeau MO is wonderful!!!
Jeff Grim is awesome, fantastic guy!!!!
4/25/2026
Chris C. VERIFIED CUSTOMER
Tyler is excellent at his job. He takes his time to answer questions and find answers. He seems to care about us customers and is always pleasant to deal with. I always look for him on service appointments.
4/24/2026
Charles G. VERIFIED CUSTOMER
Every one was friendly and courteous
4/24/2026
Courtney P. VERIFIED CUSTOMER
Jeff was excellent, quick, and made the process easy