From entering the garage, I was greeting immediately, with a friendly representative to the person who came to get me when they were finished and finally when I was leaving, one of the reps moved a car out of the way so I could leave. All three people who I spoke to were polite and helpful.
4/10/2025
Janet P. VERIFIED CUSTOMER
Awesome job and the service is the best in town thankyou
4/9/2025
Robin P. VERIFIED CUSTOMER
Staff is very friendly
4/9/2025
Doug G. VERIFIED CUSTOMER
CB always goes above and beyond. It’s much appreciated
4/9/2025
Marilyn J. VERIFIED CUSTOMER
KOKO
4/9/2025
Larry B. VERIFIED CUSTOMER
Alll good
4/9/2025
Michael L. VERIFIED CUSTOMER
C. B. consistently exhibits integrity, concern and in-depth knowledge - - and throws in a genuine smile to boot. I trust him.
4/9/2025
Christina R. VERIFIED CUSTOMER
Everything went smooth. My vehicle was service with exceptional customer service.
4/9/2025
Carolyn E. VERIFIED CUSTOMER
CB sees me and listens to me. He is the best service person I have worked with since the early 80’s!!!
4/9/2025
Devon M. VERIFIED CUSTOMER
CB was a pleasure to work with, as well as Alicia, Caleb and Tyler. Steven performed a thorough and easy to follow video inspection. Thank you guys
4/9/2025
Chester M. VERIFIED CUSTOMER
Parts to repair my truck had been received at Toyota 3 weeks before I stoped by to check on them and only then was I given an appointment to get my truck repaired. It was warranty work.
4/8/2025
Roger T. VERIFIED CUSTOMER
CB’s the best!! He is always helpful and more than that, very personable as if he’s always glad to see me. That means a lot to me. I’m
4/7/2025
Brian C. VERIFIED CUSTOMER
Belly pan left off cabinet filter lid left in seat
4/6/2025
Laurence M. VERIFIED CUSTOMER
Your staff is par excellence
4/6/2025
Ashley H. VERIFIED CUSTOMER
I brought my vehicle in due to a recall with the air bags. Upon receiving my vehicle, the rear driver side seat was torn. There was fabric ripped from the seat belt holder and left scattered in the seat carelessly. Originally I was told my vehicle would be fixed within the day (Wednesday April 2nd) I am understanding that due to weather it was not able to be completed that day. However, the following day (Thursday April 3rd) I was not contacted or updated on my vehicles status. Finally, Friday morning (April 4th) I was reached out to that my vehicle was ready. Just to find out my seat has been damaged. I am thankful a new seat is being ordered but now I have to return the vehicle and wait for that repair as well. As this is very inconvenient to me as this is my daily driver with young kids. I do appreciate the manager being kind and apologetic. Although, the service team needs a reminder that paying attention to detail and taking care of the vehicles they service is still apart of their jobs.
4/6/2025
Susannah P. VERIFIED CUSTOMER
We had to install the spare tire to get to the dealership. The replacement tire was not in sytovk and had to be ordered. The next day the warranty replacement was installed. The spare was not installed back under the truck instead it was put in the bed of the truck!! So the tire warranty will pay towards towing but not to put the spare back where it belongs? Not good customer service!!
4/6/2025
Timothy S. VERIFIED CUSTOMER
This is our 4th new Toyota from here,and will continue to buy here in the future
4/6/2025
Mary P. VERIFIED CUSTOMER
Best service in southeast Missouri. Exceptional
4/5/2025
Michael H. VERIFIED CUSTOMER
Tyler really went the extra mile in attentiveness and service. The work was done exceptionally well and in a timely fashion, rare for large projects like I had done. Coad is my “go-to” for repairs and maintenance. Bravo!