I wouldn’t recommend taking a Lexus to Toyota dealership for service. They just don’t know enough about them. Even though Toyota and Lexus are similarly they aren’t the same. I asked my adviser to add the power steering fluid exchange to my list of request and she told me it had electric power steering. I politely opened the hood and pointed to the PS reservoir and she made a note. The fluid still looks dirty. I can’t be 100% it was changed. I will not be back. I also got a phone call that my appointment was canceled the day before I was scheduled. Thankfully, Rusty was able to get me “pushed through” HE WAS THE MAN AT CAPE HONDA. I scheduled an IO/OD inspection for 8:00 am Monday 3-17-2025 and when I arrived I was told they didn’t have anyone there to do it and I’d have to come back the next day. CJ was the guy at the, he seemed annoyed that I was there.
3/17/2025
Charlene B. VERIFIED CUSTOMER
As always, the service to my RAV 4 and help from the employees was exceptionally good. Thank you.
3/17/2025
Ann B. VERIFIED CUSTOMER
CB makes you feel at home. Completely knows his business and is a people person. Would never go anywhere else for my cars. Always get treated with respect.
3/17/2025
Gary M. VERIFIED CUSTOMER
Very courteous and efficient!
3/16/2025
Nancy N. VERIFIED CUSTOMER
Everyone is always very kind there
3/16/2025
Gerald C. VERIFIED CUSTOMER
I have always had satisfied experiences with you all.
3/15/2025
Larry H. VERIFIED CUSTOMER
CB has always been great to work with. When he’s in charge of my service I know all will run smoothly.
3/15/2025
George S. VERIFIED CUSTOMER
None at this time; just happy to get my old Tundra back.????
3/15/2025
Mary C. VERIFIED CUSTOMER
Customer service always the best at Coad.
3/14/2025
Justin C. VERIFIED CUSTOMER
Previous technician marked the next round of service (in this case it was just a tire rotation) versus that of an oil changed. I wasted an hour on a tire rotation thinking that my sticker marked the next oil change. Also, I tried submitting this through my phone and the message would not submit.
3/14/2025
Thomas F. VERIFIED CUSTOMER
None
3/14/2025
Gregory S. VERIFIED CUSTOMER
C.B. is the best. He deserves a raise!
3/14/2025
Sandra B. VERIFIED CUSTOMER
Everyone was polite and very informative. That's important because I only buy Toyota's.
3/14/2025
David C. VERIFIED CUSTOMER
Very professional staff and work was excellent each time I’ve had service
Thanks so much
3/13/2025
Brian B. VERIFIED CUSTOMER
Tyler has always helped advise on the maintenance for my Rav4. I've appreciated the attention to detail.
3/13/2025
Dennis H. VERIFIED CUSTOMER
Everything is fine
3/13/2025
Darrell S. VERIFIED CUSTOMER
Always professional, knowledgeable, friendly, and always on time
3/13/2025
Tim A. VERIFIED CUSTOMER
CB is one heck of a nice guy! Always super friendly when I come in. You don’t see a lot of that anymore. Makes me proud to have a Toyota dealership in my town!! Keep up the great work!!