As always Dana went above and beyond to respond to a call late on a Saturday afternoon. Thank you, Dana.
2/18/2026
Mary Y. VERIFIED CUSTOMER
Polite, friendly, helpful.
2/18/2026
Chris H. VERIFIED CUSTOMER
I don’t know if it’s standard practice in Cape Girardeau or not but I have never been charged a diagnostic fee when I let the dealership do the work. It has always been waved at the dealerships I use close to home.
2/18/2026
Harold M. VERIFIED CUSTOMER
Tyler is always very friendly and helpful. He always seems to remember us each time we come in for service.
2/18/2026
Millie A. VERIFIED CUSTOMER
Staff was pleasant, efficient, and timely. Environment was clean and comfortable.
2/18/2026
Sean S. VERIFIED CUSTOMER
Always great service at Coad.
2/17/2026
Mitchell H. VERIFIED CUSTOMER
very friendly like a friend would greet you .not just a business person.
2/15/2026
Jennifer S. VERIFIED CUSTOMER
Jeff was super! He actually seemed to care about his job and doing it well.
It was easy to communicate with him, and was friendly without being condescending. It was more like dealing with a friend.
2/14/2026
Edward P. VERIFIED CUSTOMER
Great customer service. Friendly and knowledgeable.
2/14/2026
Tipton Textile. VERIFIED CUSTOMER
I am extremely disappointed with the service I received. Who is the service advisor? Who is my contact? Is it the woman that talks down to your customers? She has a tone in her voice that is weird and unpleasant, unprofessional. I believe she was rude the first time i was in there. I really do not know how I made her mad at me. Going forward I need to understand who the service advisor is and what role this woman has with me.
2/13/2026
Tevis N. VERIFIED CUSTOMER
It’s always been a great experience with you guys. Thanks you!
2/12/2026
Kara M. VERIFIED CUSTOMER
She is great she helped me with my 1st highlander and so glad she is still there. She is truly the best
2/12/2026
First State. VERIFIED CUSTOMER
CB is great! Very personable and always greets you with a smile.
2/10/2026
Felecia B. VERIFIED CUSTOMER
He was very professional
2/10/2026
Janet C. VERIFIED CUSTOMER
Thank you!
2/10/2026
Renee B. VERIFIED CUSTOMER
CB is always top notch.
2/9/2026
Carolyn H. VERIFIED CUSTOMER
Service was quick and right on time!
2/8/2026
Bryan M. VERIFIED CUSTOMER
My service advisor didn't want to do the free multi point inspection at my 45000 and 55000 mile service. At my 45000 mile service they only reset the maintenance required light and sent me on my way. At my 55000 mile service I went ahead and added a tire rotation to the multi point inspection, but I didn't get a report for the inspection but on my invoice it says it was done.