This is the 3rd time at this dealership and they still haven't fixed the problem. RCTA does not detect any rear cross traffic. They keep telling us that it is fixed and is not. Very dissatisfied
5/4/2025
Ben U. VERIFIED CUSTOMER
In looking at the bill, I noticed we were charged for the tire rotation. It was my understanding that when we purchased the set of 4 tires from your dealership the rotation would be done at no charge.
Otherwise staff were very friendly.
Please advise if your tire policy has changed.
5/4/2025
Lauri N. VERIFIED CUSTOMER
Pam is great and explains everything and is very knowledgeable and helpful!
5/4/2025
Bill M. VERIFIED CUSTOMER
Great job!
5/4/2025
Deborah Ann. VERIFIED CUSTOMER
Brianna was friendly, considerate and helpful, explaining that there would be videos and what services would be performed.
It would be a welcome boon for you to add cleaning of the car mats, interior windows and detailing of the dashboard as a regular customer service perk. Every little attention to detail helps with customer satisfaction. Thanks
5/4/2025
Cheryl H. VERIFIED CUSTOMER
We were very satisfied with our service advisor Pam Parks and the service that we received!
Thankyou,
Larry and Cheryl H
5/4/2025
Ashley H. VERIFIED CUSTOMER
Over a 2 hour wait for an oil change and tire rotation was ridiculous.
5/4/2025
Shelli P. VERIFIED CUSTOMER
John was very good at explaining your new system with the updates on the phone while i waited. Thank you!
5/2/2025
Melvin D. VERIFIED CUSTOMER
The work was fine, but I was told it would take an hour to complete. My routine checkup took almost 2 hours. Very slow.
5/2/2025
William G. VERIFIED CUSTOMER
Brianna handled my service appointment very professionally and I was very satisfied with the final results. Congrats Brianna on a job well done.????????
5/2/2025
Bruce P. VERIFIED CUSTOMER
Very polite, took care of my Toyota, even if I came at the wrong time. Vehicle was in serviced and ready for in a very timely manner. Couldn't ask for anything better! Thank ???? you!
5/2/2025
Lynelle M. VERIFIED CUSTOMER
Very good service person. I'm sad he's leaving. He's been there since I bought my car almost 6 years ago. Bummer.
5/1/2025
Christine T. VERIFIED CUSTOMER
She did a good job.
5/1/2025
Andrea B. VERIFIED CUSTOMER
Everything was good, but the oil change and tire rotation ended up taking over two hours. So that was a little overwhelming.
5/1/2025
Tami R. VERIFIED CUSTOMER
Friendly staff. Efficient service.
5/1/2025
Robert E. VERIFIED CUSTOMER
Sam is very good at his profession
4/30/2025
Jane Z. VERIFIED CUSTOMER
Sam was very pleasant and professional.
I knew my vehicle was in good hands right away.
4/30/2025
Cathy S. VERIFIED CUSTOMER
I appreciated Samuel having my car brought inside when it was done. It made it easier as I am having bsck issues that makes walking hard. He was pleasant to work with.
4/30/2025
Jacob W. VERIFIED CUSTOMER
Excellent job very courteous polite and knowledgeable
4/30/2025
Daniel M. VERIFIED CUSTOMER
They got to work on my car aa soon as I got there Thry dtd a great job and you can’t tell that I had my car worked on