I was charged $30 for testing the battery when there was no charge for doing the same service on my Highlander earlier in the week. I was charged $40 for repairing a leaking tire. I purchased the tires at Mark Motors and was under the impression that repairs were included in the original cost of the tires and their mounting and balancing. There was no charge the other three times I have had to have this same leaky tire repaired.
12/14/2025
Christina M. VERIFIED CUSTOMER
Whoever washed the rav did a fantastic job! I was pleasantly surprised to find that they also added tire shine to the tires, washed the interior floor mats, and appeared to have wiped down the interior. Great job on attention to detail!
12/13/2025
Thomas R. VERIFIED CUSTOMER
Quick service
12/13/2025
Charlene F. VERIFIED CUSTOMER
One question: Is Mark Toyota no longer giving the free car wash coupons as had been done previously after a service was completed? (I didn't receive one.)
12/13/2025
Dennis S. VERIFIED CUSTOMER
I was in and out very fast! Service department was very nice, I had to readjust the battery hold down when I got home other than that it was good.
12/13/2025
Susan S. VERIFIED CUSTOMER
Service was good, but car has a tire light on since today’s service. I will be back to get this resolved. Courtney was good to work with.
12/13/2025
Grafton H. VERIFIED CUSTOMER
Too many changes to my settings.
12/12/2025
Janette K. VERIFIED CUSTOMER
Always great service
12/12/2025
Ronald R. VERIFIED CUSTOMER
Compliments to Joe for going out of his way to help me.
12/11/2025
David H. VERIFIED CUSTOMER
My wife never received the vehicle service report
12/11/2025
Mary S. VERIFIED CUSTOMER
I did not feel the service rep was very professional or appreciative of me as a customer.
12/11/2025
Nicholas M. VERIFIED CUSTOMER
Technician states, "unable to replicate issue". Yet, two items occur for me within a block of the dealership. Second, the drivers side heat biase, sounds more like an excuse rather than engineering. I feel like I was pacified and dismissed.
12/11/2025
Thomas S. VERIFIED CUSTOMER
????
12/11/2025
Jane S. VERIFIED CUSTOMER
Great Service in a timely manner
12/11/2025
Joan K. VERIFIED CUSTOMER
Thank you for your continued excellent service. I appreciate your overnight drop off option, and clear messaging when my service was complete. Thank you.
12/11/2025
Stacy M. VERIFIED CUSTOMER
Appreciate the multiple ways of contacting me so I was able to reply quickly when needed for the service team to continue with my vehicle.
12/11/2025
Jeffrey T. VERIFIED CUSTOMER
Excellent customer service!
12/11/2025
Ronald Z. VERIFIED CUSTOMER
Hose clamp near air filter was not put back where hose attached to connection. I checked the air pressure on the ties the next day, three tires pressures were 30psi and a fourth was at 28 psi. After the work, I noticed the alarm for service car soon was coming on. I told the technician and she cleared the alarm.There were no other issues
12/6/2025
Mario R. VERIFIED CUSTOMER
Great and fast service
12/6/2025
Trudy R. VERIFIED CUSTOMER
They found a problem and fixed it even showed me a video great service