Garage was completely filled when I arrived. Had to wait outside.When I did get in I was not greeted by anyone. No explanation or apology why I had to wait. Curt tried to give the incorrect loaner vehicle. I waited another 10 minutes until I received the vehicle I had been promised.it too five days instead of the two estimated days for my vehicle to be ready. No courtesy or respect when I picked up my vehicle. The whole reason for the appointment in the first place was the result of a clutzy mechanic who damaged my vehicle 28 days earlier. This is the 9th vehicle I have purchased from this dealer in 21 years.Toyots vehicles are fine but the Mark Motors service department has really gone down hill since Dave Newsom retired.
12/21/2025
Kyle L. VERIFIED CUSTOMER
Did not put windshield wipers on at time of service. Recieved a call after appointment that I need to come back because they were forgotten about.
12/20/2025
Janice D. VERIFIED CUSTOMER
Service was fast and complete.
12/20/2025
John A. VERIFIED CUSTOMER
Please explain to me exactly the coupon special offer I used to get my oil change and tire rotation. I still paid $87.
12/20/2025
James W. VERIFIED CUSTOMER
Excellent service rep.
12/19/2025
Barbara S. VERIFIED CUSTOMER
I received good explanations and the work was done timely.
12/18/2025
Robert H. VERIFIED CUSTOMER
I was satisfied with the help I got from the parts department
12/18/2025
Jerry J. VERIFIED CUSTOMER
Brandon was professional and very easy to work with. The Car was repaired quickly. I had a cookie and we were on our way..
12/18/2025
David J. VERIFIED CUSTOMER
Brandon was professional and courteous. I appreciate everything that Plover Toyota did for me. THANKS!
12/18/2025
Mary E. VERIFIED CUSTOMER
I’ve had my 2018 RAV4 serviced at Mark since moving to the area in 2020.
I’ve been completely satisfied with their service beginning with fuel line replacement following rodent damage to simple oil changes. The staff is courteous and professional, explaining in detail the specific work suggested. I was especially impressed with Noah Schwartz who most recently assisted me. Thank you, Mary E
12/17/2025
Christine T. VERIFIED CUSTOMER
Be sure to leave all settings in place as you found them (headlights)
12/17/2025
Paula L. VERIFIED CUSTOMER
Brianna was VERY prompt and easy to work with. She made the whole process go very smooth. Provided great updates and explained everything that was done. Very professional
12/17/2025
Ashley C. VERIFIED CUSTOMER
Issue with my battery and it being under warranty, Courtney got my car in and done ASAP with no appointment scheduled. After being Afraid my battery would be dead when I was done with work. She was extremely pleasant and unbelievably helpful!
12/17/2025
Dona P. VERIFIED CUSTOMER
Brandon was great. Easy to talk to. Answered all my questions.
12/17/2025
Paul B. VERIFIED CUSTOMER
Noah was very courteous and knowledgeable. He was very helpful and honest
12/17/2025
David S. VERIFIED CUSTOMER
Friendly reliable service
12/16/2025
Craig A. VERIFIED CUSTOMER
Great work! You called me to remind me I needed an oil. Appreciated getting new tires too!