Omar, was extremely professional, knowledgeable, and helpful. He understood my needs in the care of my vehicle. He provided that customer welcome along with a great experience.
4/18/2025
Ellen H. VERIFIED CUSTOMER
Great customer service
4/18/2025
Ann J. VERIFIED CUSTOMER
The wait was long but Wendy was wonderful.
4/18/2025
Richard K. VERIFIED CUSTOMER
The service experience was exemplary.
4/18/2025
Garth C. VERIFIED CUSTOMER
Sam is great! Very courteous, helpful, detailed and knowledgeable. Loved working with him.
4/18/2025
Jane R. VERIFIED CUSTOMER
Xavier was excellent and thorough
4/18/2025
Lynda E. VERIFIED CUSTOMER
Service was great
4/18/2025
Carol S. VERIFIED CUSTOMER
She was concerned, knowledgeable & attentive!!!!!!
4/18/2025
Maryann S. VERIFIED CUSTOMER
Wait time too long
4/17/2025
Roberta G. VERIFIED CUSTOMER
Excellent service and a big smile from Daniel. Would never go anywhere else. Thank you
4/17/2025
Teresa F. VERIFIED CUSTOMER
Sam Lamas was very helpful and throughly explained the services that was being provided. He’s definitely Top Notch
4/17/2025
Steven G. VERIFIED CUSTOMER
He called to find out what the issue was but never called after the service was performed to let me know resolution or when I will be getting my vehicle back.
4/17/2025
Jeffrey F. VERIFIED CUSTOMER
It was a pleasure to work with Joseph
4/17/2025
Roshan J. VERIFIED CUSTOMER
Excellent service, Sam was amazing, courteous , knowledgeable and just terrific!
4/17/2025
David K. VERIFIED CUSTOMER
Excellent customer service from Chico which will have me coming back to JM Lexus definitely!
4/17/2025
Harlene D. VERIFIED CUSTOMER
The service and the advisors are all very helpful and personable.
4/17/2025
Juana C. VERIFIED CUSTOMER
I love wendy
4/17/2025
Ines V. VERIFIED CUSTOMER
They didn't fix the digital key, nor did they put in a reed switch that came out.
4/17/2025
Chistopher A. VERIFIED CUSTOMER
Justin made the experience great!
4/17/2025
Michael B. VERIFIED CUSTOMER
I have a 2020 Nx300. I bought off lease a year ago. I have 23,000 miles. I drive less than 4,000. Miles a year.Do you think I need a new car?