Joe is terrific, I always specifically ask for him when I come in and he always makes it a point to make the process stress-free and works with customers to make the experience as efficient as possible. His communication is excellent.
4/21/2025
Angel F. VERIFIED CUSTOMER
Glen & John are both great. Both very attentive to the customer.
4/20/2025
Michelle T. VERIFIED CUSTOMER
Ryan was friendly, quick, and honest. I appreciate his going the extra mile to get me a loaner while my car was being looked at.
4/20/2025
Christin D. VERIFIED CUSTOMER
Good service
4/20/2025
Lisa L. VERIFIED CUSTOMER
It was a little confusing on how to check out after my service. First I went outside and waited. Then I went back in and used the bathroom. Then I went back outside and saw my car was ready and I walked over to it but it was locked. Then I walked back inside and waited in a line only to find out I needed to meet w Glenn who didn’t yet have my key. I would encourage you to improve your communication with guests to improve their experience.
4/20/2025
Kirk F. VERIFIED CUSTOMER
Wendy was great
4/20/2025
Barbara M. VERIFIED CUSTOMER
I was very happy with your service. Thank you
4/20/2025
Glenn W. VERIFIED CUSTOMER
Glenn and service dept were great
4/20/2025
Samuel M. VERIFIED CUSTOMER
Luis sierra is a phenomenal service advisor
4/20/2025
Annette D. VERIFIED CUSTOMER
Excellent!! Xavier is just plain wonderful,
4/20/2025
Tony T. VERIFIED CUSTOMER
Timely service. Appreciate the inspection .
4/20/2025
Peter M. VERIFIED CUSTOMER
Everything went great. Keep up the good work.
4/20/2025
Onesy K. VERIFIED CUSTOMER
Experience there was awesome thank you for everything
4/20/2025
Tiffanie B. VERIFIED CUSTOMER
Justin provided excellent customer service.
4/20/2025
Herard L. VERIFIED CUSTOMER
I am happy with the service that received on my vehicle.
4/20/2025
Darrine A. VERIFIED CUSTOMER
Your professional done a magnificent job love the service at JM Lexus always number one
4/19/2025
Charles S. VERIFIED CUSTOMER
Shedrick was great. I would like for him to be my regular service advisor. He listened to me. He communicated with me. I trust him.
4/19/2025
Mark S. VERIFIED CUSTOMER
Glenn was very friendly and explained what was going on. Actually reminded me of a person who used to take care of my cars before I moved to Florida.