She was very efficient and nice helping with my first visit.
5/5/2025
Sammatha L. VERIFIED CUSTOMER
They lost my car mat. Though it was replaced with a new one- I had to wait 40 minutes to get it after my car was returned.
5/5/2025
Aminul I. VERIFIED CUSTOMER
I am happy ,
5/5/2025
Eddy R. VERIFIED CUSTOMER
Xavier is very good and I was completely satisfied with my interactions with him .I’ve been dealing with him for a number of years . I do have a question on the car care service plan I purchased . I’ve escalated the issue to Fidelity Warranty Services Inc and plan to contact the Service Dept to discuss my issue .If someone wants to contact me FROM JM Lexus my number is ****-****-xxxx.
5/5/2025
Renata C. VERIFIED CUSTOMER
I’m very happy with the service provided in my car. Employees very attentive to my needs.
5/5/2025
Wilson R. VERIFIED CUSTOMER
Wendy is an excellent service advisor
5/5/2025
Jeannie C. VERIFIED CUSTOMER
Maico was courteous, well informed, and provided excellent service!
5/5/2025
Patricia V. VERIFIED CUSTOMER
She was helpful and honest. She took her to ensure what was needed for my was met. Thank you Delilah and JM Lexus!
5/5/2025
Norman B. VERIFIED CUSTOMER
Very helpful and making suggestions
5/5/2025
Fara S. VERIFIED CUSTOMER
Great services adviser
5/5/2025
Carol L. VERIFIED CUSTOMER
Justin was very professional, patient, and explained everything that transpired. I was very satisfied with his service.
5/5/2025
Debbie C. VERIFIED CUSTOMER
Adrian was excellent and we appreciated his timely communication.
5/4/2025
Howard J. VERIFIED CUSTOMER
Delilah is definitely an asset to JM Lexus, she possess the people skills that some agents lack and has a trustworthy demeanor that gives customers a sense of confidence which resonates with the overall experience.
5/4/2025
Paul C. VERIFIED CUSTOMER
Donny Joseph was highly professional, amicable, good-natured. Simply a pleasure to deal with. 5✨✨✨✨✨
5/4/2025
Daria B. VERIFIED CUSTOMER
Sam went above and beyond to assist with my car needs
5/4/2025
Karen S. VERIFIED CUSTOMER
Sam is my service advisor and he is fantastic. The dealership service dept is just beyond excellent. 10 ???? o
5/4/2025
William K. VERIFIED CUSTOMER
I was confused by the sticker on the windshield that said I was supposed to get 2 services meaning 2 oil changes. Justin explained it to me.
5/4/2025
Judith A. VERIFIED CUSTOMER
Very satisfied with the work!
5/4/2025
Nancy C. VERIFIED CUSTOMER
He was kind & thorough & very clear to make it an enjoyable experience.
5/4/2025
Teressa P. VERIFIED CUSTOMER
10 out of 10! Very fast, nice lounge, kind staff, and they gave me a free car wash. Very satisfied!