Would be better if JM Lexus do little better job in car washing.
6/28/2025
Lorin V. VERIFIED CUSTOMER
I wasn’t even buying a car—just came in for an oil change—but Justin still took the time to greet me, make conversation, and help answer a couple of questions I had. Super engaging, bubbly, and genuinely helpful. It’s rare to feel that kind of energy and customer service over something so simple. If this is how he treats someone not even making a purchase, I can only imagine how great the full buying experience would be. A real asset to the team!
6/28/2025
Joseph S. VERIFIED CUSTOMER
Thank you.
6/28/2025
Martin D. VERIFIED CUSTOMER
Adrian was great to work with and made the appointment easy. He did a great job.
6/28/2025
Diana C. VERIFIED CUSTOMER
Joseph was fantastic very knowledgeable. Kind and understanding Lexus had a gem working for you. Thank you for great service
6/28/2025
Gloria G. VERIFIED CUSTOMER
They finish fast and I was satisfied thank you.
6/28/2025
Jerome Y. VERIFIED CUSTOMER
Excellent service
6/28/2025
Bettylin N. VERIFIED CUSTOMER
Shedrick is the best service manager ever, always very accommodating, he listens to service issues and always tries to resolve them to the best of his ability. I would definitely recommend him to anyone as a service manager.
Fully satisfied 100% .
Bettylin N
6/28/2025
Francesca N. VERIFIED CUSTOMER
As always Luis goes above and beyond!
The tech team is awesome! Continue to deliver the JM mission!!!
6/28/2025
Helene B. VERIFIED CUSTOMER
Easy experience
6/28/2025
Willie G. VERIFIED CUSTOMER
Ryan services was outstanding!!
Car wash department could do better job of washing the car when it is return.
6/28/2025
Roselind A. VERIFIED CUSTOMER
Great service. Love the cat.
6/28/2025
Gerald G. VERIFIED CUSTOMER
Justin was friendly and most helpful. Goa
6/28/2025
Todd A. VERIFIED CUSTOMER
The experience was absolutely phenomenal. Mr. ANDERSON guided me through my needed repairs and warranty concerns. He's a great asset and I look forward to working with him again
6/28/2025
Cheryl D. VERIFIED CUSTOMER
Joe is always positively professional and provides me with honest advice and recommendations regarding my Lexus.
6/28/2025
Maxine F. VERIFIED CUSTOMER
The service was exceptional.
6/28/2025
Susan L. VERIFIED CUSTOMER
My 10 month old cat is broken through no fault of my own. And JM Lexus couldn't fix it. I am unhappy about the waste of my time today.
6/28/2025
Erica H. VERIFIED CUSTOMER
Joseph was awesome. He told me about the health of my vehicle and was very thorough about explaining new car update and information about my service plan. I intend to use him as my service advisor from this point on.
6/28/2025
Anna F. VERIFIED CUSTOMER
He was able to answer all my questions and take care of my concerns!