He was kind and very helpful. He is definitely a professional and should have more like him.
8/3/2025
Michael J. VERIFIED CUSTOMER
Carlos Nunoz is JM Lexus technical. Buying from JM is one great experience but throughout the many years I’ve owned 7 or 8 Lexus from JM , Carlos has been my advisor and I could not ask for a more personalized professional to care for me. To say it personalized is just the tip of the iceberg. His professionalism, his knowledge of every customer makes the experience seamless. I buy and care for my car at JM because of Carlos. Thank you for outstanding services. Mike Jaworski
8/3/2025
Lolito D. VERIFIED CUSTOMER
Great service.. Thanks Maico
8/3/2025
Valerie J. VERIFIED CUSTOMER
I was very disappointed with my long wait time. However, Leo explained the reason and took responsibility. That was impressive. He made good on the service. I was very satisfied. We need more people like Leo.
8/3/2025
Keith A. VERIFIED CUSTOMER
Thanks
8/3/2025
Barry B. VERIFIED CUSTOMER
Very nice man. Professional and knowledgeable!
8/3/2025
Lauren E. VERIFIED CUSTOMER
Adrian was great. Since it was going to take a while to diagnose and fix an issue with my SUV, he quickly got me in a loaner and I was able to head to work. My car was completed before the end of the day and it was ready to go within a few minutes of my arrival.
8/2/2025
Karen S. VERIFIED CUSTOMER
Always happy to give Carlos an A+.
8/2/2025
Ihsan O. VERIFIED CUSTOMER
William is a great guy. He was very helpful. Thank you all!
8/2/2025
Victor H. VERIFIED CUSTOMER
The best service department in the world thanks for an amazing experience
8/2/2025
Judy R. VERIFIED CUSTOMER
Thxs
8/2/2025
Tasha R. VERIFIED CUSTOMER
Daniel is always my preferred service advisor. I just love his demeanor and personality. I've been going to him for quite some time now and hope he continues to be an employee at JM Lexus so I can continue to go to him.
8/2/2025
Yizairalie P. VERIFIED CUSTOMER
Xavier always giving superb customer service!!!!
8/2/2025
Martin F. VERIFIED CUSTOMER
I am a Lexus owner for life in no small way because of the service I've recieved from JM Lexus.
8/2/2025
Roger L. VERIFIED CUSTOMER
Delilah was a pleasure to work with. Answered my questions in easy to understand terms and came with me to the car to show me how to do things I wasn’t able to do