Joe is a great service personnel. Awesome job by him relating and making us customers feel valued.
9/28/2025
Nancy V. VERIFIED CUSTOMER
Great service
9/28/2025
Marcia S. VERIFIED CUSTOMER
Shedrick is not customer friendly.
9/28/2025
Patricia S. VERIFIED CUSTOMER
Very pleased with service and our representative Justin
9/28/2025
Keity M. VERIFIED CUSTOMER
Good Evening was a pleasure dealing with Leo great person very knowledgeable thank you really appreciate
9/28/2025
Cynthia C. VERIFIED CUSTOMER
John was very courteous and helpful.
9/28/2025
Daniel S. VERIFIED CUSTOMER
Always a pleasant experience having my car serviced at JM Lexus
9/27/2025
Benata J. VERIFIED CUSTOMER
N/a
9/27/2025
Solomon B. VERIFIED CUSTOMER
Car was cleaned.. thank you.
9/27/2025
Anique F. VERIFIED CUSTOMER
He was professional and nice
9/27/2025
Joel H. VERIFIED CUSTOMER
Leo helped me out and made the process smooth, great guy very professional!
9/27/2025
Klass C. VERIFIED CUSTOMER
Very good
9/27/2025
Michelle M. VERIFIED CUSTOMER
I brought in my car for an oil change and had a great experience. They do a great job keeping the customer up to date on everything and Sam made sure the car was in tip top shape because we will be driving back to Canada. His honesty and care was a testament to great customer service
9/27/2025
Howard G. VERIFIED CUSTOMER
Brandon Chandler has been my person for years. He is the best. Answers every question. A great asset for JM Lexus.
9/27/2025
Claudia R. VERIFIED CUSTOMER
Mister Todd was absolutely helpful and straightforward which I really appreciate from people.
9/27/2025
Keisha M. VERIFIED CUSTOMER
Wait time was satisfying. Thanks Daniel
9/27/2025
Martin K. VERIFIED CUSTOMER
When I spoke to. Brandon I told him I needed someone to show me how to adjust map on my screen. When I came back to pick up my car, Brandon was out to lunch. There was a girl walking around who said she can help me. I paid my bill and told her I needed help with the maps on my screen. She said she would get somebody to help me after sitting in my car for 15 minutes. I spoke to some man thatwas working there and he said they’re shorthanded and would try to get someone. After another 10 minutes ..nothing. I saw another worker and told him my problem and he helped me. not very good. Customer Service.
9/26/2025
Mark K. VERIFIED CUSTOMER
Tried submit but wouldn’t send
So I guess there was no interest in my opinion
9/26/2025
Stanley T. VERIFIED CUSTOMER
Justin was wonderful to work with. He informed me with every step and was knowledgeable and informative. 5 Stars for Justin ????????????????????
9/26/2025
Kerry R. VERIFIED CUSTOMER
Thank JM Lexus service department for always keeping me comforted and always assured that I am a Valued Customer. Kerry D Robinson.