Sam was great, he took care of everything
And explained it all to me. It was a great
Experience!!!
9/30/2025
Davica S. VERIFIED CUSTOMER
Job well done. Completely satisfied with Sam’s professional service, thanks Sam
9/30/2025
Diana S. VERIFIED CUSTOMER
Very good service!
9/30/2025
Marion C. VERIFIED CUSTOMER
Xavier is absolutely the best service advisor that I have had, he is very attentive and ensures that I am completely satisfied with the service received prior to leaving.
9/30/2025
Awadh A. VERIFIED CUSTOMER
Joseph was an excellent service representative for my Lexus today. He was professional, attentive, and made sure everything was handled smoothly from start to finish. He took the time to explain the service clearly and kept me updated throughout the process, which gave me confidence that my car was in good hands. His courteous attitude and attention to detail made the whole experience pleasant and stress free. I truly appreciate his help and would be happy to work with him again on future visits.
9/30/2025
Charles T. VERIFIED CUSTOMER
Excellent
9/30/2025
Myles S. VERIFIED CUSTOMER
I am a multi-decade Customer with JM history since the day they opened their doors!
Top Facility,Service and Staff…among them Adrien Todd, extremely attentive to detail and personal service…as well as courteous, a trouble shooting expert, timeline managment and the highest level in Customer Care!
9/30/2025
Yong C. VERIFIED CUSTOMER
Loose Gloves compartment and the broken hanger for net in the trunk are not repaired.
Waiting 45minutes since the car is ready and it was delivered.
9/30/2025
Mary M. VERIFIED CUSTOMER
No problem I’ll be happy to answer the survey
9/30/2025
Barbara P. VERIFIED CUSTOMER
He is the best.
9/30/2025
Richard P. VERIFIED CUSTOMER
Delilah was excellent.
9/30/2025
Carla C. VERIFIED CUSTOMER
SAM WAS FANTASTIC!
9/30/2025
Sandy L. VERIFIED CUSTOMER
Carlos is the only person I trust with my car. He has been my service writer for 23 years.
9/30/2025
Anna G. VERIFIED CUSTOMER
Excellent service
9/30/2025
Huguette R. VERIFIED CUSTOMER
I had an incredible service from Joe. I am very pleased, and will not hesitate to refer a friend and give a good 10 on 10