I believe the problem still exists. I realize it is hard to duplicate the pavement. I will be in touch if the problem still occurs.
8/14/2025
Aziz J. VERIFIED CUSTOMER
One of the worst experiences I have ever had. Went there for regular servicing and found a leakage in the tire which was covered by the service warranty on the first day. They took all the details and asked us to book another appointment. We came the next day and they charged for it and kept us waiting for almost 3 hours to resolve the issue. Whereas it should have been taken care before as they had all the details.
Frustrating experience.
8/14/2025
Carol C. VERIFIED CUSTOMER
Good job
8/14/2025
Christy B. VERIFIED CUSTOMER
Sarah did a great job informing me about my car’s service. The service technician did a great job sending me information about repairs. Thank you God bless.
8/14/2025
Kenneth J. VERIFIED CUSTOMER
Newbold has been great to us! Thank you!!
8/14/2025
Anthony C. VERIFIED CUSTOMER
Took care of my vehicle
8/13/2025
Allen S. VERIFIED CUSTOMER
Allen is great!
8/13/2025
Karen S. VERIFIED CUSTOMER
Mark goes above and beyond to communicate with customers not only about services and options, but also about schedule timing to make customers lives easier. There is a Toyota dealership closer to where I live but I will continue to drive the extra miles because of the trust Mark has established with our family.
8/13/2025
James P. VERIFIED CUSTOMER
SUPER SERVICE AT A SUPER DEALER. GREAT WAITING AREA! CUSTOMER COMES FIRST, ALL QUESTIONS ARE TO ESURE WE ARE SATISFIED WITH EVERYTHING!
8/13/2025
Michael B. VERIFIED CUSTOMER
Good experience as always
8/13/2025
Charles M. VERIFIED CUSTOMER
I was very pleased with the service I received on my Prius Jonathan was very good communicating with me about the service I needed he keeped me informed about the service as it was being done very professional thanks
8/13/2025
John G. VERIFIED CUSTOMER
Awesome job outstanding service
8/12/2025
Matthew R. VERIFIED CUSTOMER
Correct paperwork would work
Thnx for ride to breakfast!????
8/12/2025
Constance M. VERIFIED CUSTOMER
All goid
8/12/2025
Kimberly D. VERIFIED CUSTOMER
Maintenance at many Toyota dealerships due to traveling with my husband’s job. Newbold is by far the most efficiently run service department I’ve visited.
8/12/2025
Cynthia D. VERIFIED CUSTOMER
Mark Hurtt is a respectable hard-working representative on behalf of Toyota in servicing the customer's vehicle. THank you to Mr. Mark Hurtt.
8/12/2025
John M. VERIFIED CUSTOMER
The team was very polite and answered all questions. Compared to some other dealers I have used, I did not receive any email or text appointment reminders. Not bad just different. Also the mechanic that rotated my tires wrote the tire sides on the exterior sidewalls of each tire the in yellow and did not remove it when done.Minor but unsightly. I've never had a mechanic write this on the exterior of a tire and leave it there. Usually on inward side. Also Would it be possible to receive any oil change coupons? Overall pleased with the service and would use again just minor things to bring up. Good job and hustle to the ladies working that day at the service counter.
8/10/2025
Scott S. VERIFIED CUSTOMER
It did take an hour and a half for an oil change and tire rotation with an appointment. I’m sure Fridays get busy but when I made the appointment a week earlier, the day was wide open. That’s why I make appointments. I do feel the inspection and service is thorough and professional, not rushed and compromised. I resent when walk-ins get priority and rewarded for it.