Communicated well and took care of me on a warranty issue that was unexpected.
6/24/2025
Kimberly P. VERIFIED CUSTOMER
It was my first time to this dealership and although Dylan was kind he was a bit snarky when I asked him where the waiting area was and said... just where it was I didn't move it. I was kind of taken back by that comment and told him that was my first time and then he stood up and showed me where it was. It took almost 2 hours for an oil change. I'm not sure I'll come back to this dealership
6/22/2025
Samuel B. VERIFIED CUSTOMER
Dylan provided excellent customer service.
6/21/2025
Karen G. VERIFIED CUSTOMER
Good job!
6/21/2025
Kathy S. VERIFIED CUSTOMER
Today's service was 5 Stars thank you
6/21/2025
Rena S. VERIFIED CUSTOMER
Really appreciate the excellent service!
6/20/2025
Malon B. VERIFIED CUSTOMER
I have been advised to check fluids for 60k miles or 90k miles for $1000.
I have hyundai warranty and she did not check to see if my warranty will cover that cost. It seemed a pretty high cost for maintenance.
6/20/2025
Larry J. VERIFIED CUSTOMER
Yes
6/19/2025
Jennifer V. VERIFIED CUSTOMER
Super kind, helpful, and we are grateful able to get us in last minute to replace tire before our roadtrip! Thank you so much!! :)
6/19/2025
Ross S. VERIFIED CUSTOMER
Kristine is great! Thx!
6/19/2025
Steven H. VERIFIED CUSTOMER
Very professional and expeditious
6/19/2025
Tammy M. VERIFIED CUSTOMER
Crossroads Hyundai and the staff in the service department are extremely courteous, knowledgeable, and go the extra mile to take care of their customers. Unlike the experience that I have had with Hyundai of Greeley, where I bought my last car and I will not return there they have had a huge turnover and help and their service department has gotten rude since they lost their main service manager.
6/18/2025
Kathy S. VERIFIED CUSTOMER
Appointment at 8:45a.m. at 9:30a.m.my car was still outside. I have a recall on the car and needed to make it for another day as I was not told when I made the appointment for oil change how long it would take for the recall repair
6/18/2025
Daniel P. VERIFIED CUSTOMER
Thank you
6/18/2025
Annette G. VERIFIED CUSTOMER
Quick turnaround on repair. Great shuttle driver.
6/17/2025
Shelly L. VERIFIED CUSTOMER
Amazing service thank you ????
6/15/2025
Allen W. VERIFIED CUSTOMER
It was unfortunate to have had the filter leak. Ms. Nelson was great and addressed everything expertly.
6/15/2025
Rebecca D. VERIFIED CUSTOMER
Thank you. I appreciated the very nicely done car wash too.
6/15/2025
Joellyn E. VERIFIED CUSTOMER
The team was great, but a 3 hour wait time on routine service seemed.excwssibe when the appointment was scheduled well in advance.
6/15/2025
Yolanda G. VERIFIED CUSTOMER
I will only take my car to Crossroads even though I purchased my car in Longmont. Your staff and service are exceptional