Thank you very much .Justin explained what was needed .
3/20/2025
Salvatore C. VERIFIED CUSTOMER
Fast and professional
3/20/2025
Walter S. VERIFIED CUSTOMER
Well done, very professional, thank you.
3/20/2025
Monica A. VERIFIED CUSTOMER
Ms. Caulder did an amazing job for being new.
3/19/2025
Lewis D. VERIFIED CUSTOMER
Bring back the snacks. Keep in mind of Senor Citizens on a fixed income with the cost of the snack machine.
3/18/2025
Kimberly M. VERIFIED CUSTOMER
I was scheduled for a tune up, when they realized I didn't need a tune up they charged me for a diagnostic test which was 271.00 and didn't do any service to my vehicle...... told me my transmission was bad and a part that I recently got done was damaged when the part was brand new. I will be suing them for my money back and the 5 hours I had to sit and wait for nothing.
3/18/2025
Haley C. VERIFIED CUSTOMER
Terrible. Money hungry. Tell you things bare wrong when they aren’t.
I had an 8:30 appointment, I arrived on time for oil change and tire rotation. I waited in the customer waiting area for THREE HOURS.
I have purchased two new vehicles from your dealership and have been using your service center for over ten years. Not satisfied!
3/16/2025
Terri A. VERIFIED CUSTOMER
All of my experiences with the service department have been great. No complaints
3/16/2025
Linda P. VERIFIED CUSTOMER
The oil change that I had an appointment for took entirely too long. I had to go to the service desk to complain and even after that it took almost 15 minutes more. I didn’t even wait for them to come to me to explain all the other things that needed to be done in order for you to make more money off of me. 1 1/2 hours to 1 3/4 hours is way too long for an oil change and us entirely disrespectful of the customer’s time. There wasn’t even anyone in the waiting area the entire time I was there.
3/14/2025
Ruby P. VERIFIED CUSTOMER
Robina was wonderful! we so enjoyed having her as our service representative! I look forward to working with her again!
3/13/2025
David C. VERIFIED CUSTOMER
Mr Musser is a good man . A service man that has earned my full trust never a lie or an unfair excuse.
3/13/2025
Dana K. VERIFIED CUSTOMER
Thanks Seth...appreciate the communication.
3/13/2025
Patricia G. VERIFIED CUSTOMER
Keep it simple and don’t give a list of additional expenses unless it is actually a need now item.
3/13/2025
Rebecca I. VERIFIED CUSTOMER
I brought the vehicle in for one problem and it appears that during the repairs another problem was cost. I'm actually waiting to see if somebody will do the right thing and fix the problem that was caused. That will determine how satisfied I am with the service. I understand that these things can happen, it's how they are made right that will influence me to come back.
3/11/2025
Lawton S. VERIFIED CUSTOMER
There were noticeable dirt/oil smudges on the interior door of the car when my wife got it back. She also noted that the oil change prices had increased significantly. Additionally, she seemed to recall the car was vacuumed out in the past, but it wasn't this time. Thank you.
3/11/2025
Clarett I. VERIFIED CUSTOMER
Great service as usual..appreciate your professionalism
3/11/2025
Rosemary B. VERIFIED CUSTOMER
Justin, was very kind and knowledgeable about the service I requested.
I was very impressed with him.