Great customer service skills and knowledgeable. Very apologetic for our wait time.
4/4/2025
Jim S. VERIFIED CUSTOMER
Madison is outstanding with Customer Service... You showed great judgment making her the Service Manager. Jim S
4/3/2025
Christian W. VERIFIED CUSTOMER
2.5 hours is ridiculous for a oil change and tire rotation. Especially since the lady told me it would only be a few more minutes because they were changing some filters and then I see my truck lifted up on a lift for the rotation. Also last time I was in there was some leak apparently found on the drive shaft no mention of it this time even though it wasn't remedied.
4/2/2025
William R. VERIFIED CUSTOMER
Justin was very professional and helpful from the time I brought my Infinity in to the dealership service department! I was very pleased with service provided!
4/2/2025
Kimberly H. VERIFIED CUSTOMER
Matt was a great guy he was a great help and answered all my questions. Matt is awesome thanks Matt for all your help.
4/2/2025
Carolyn W. VERIFIED CUSTOMER
Good service
4/2/2025
Linda S. VERIFIED CUSTOMER
Excellent
4/1/2025
Melody B. VERIFIED CUSTOMER
I called after my oil change appt to request a quote and schedule another appointment to replace my car battery. A lady shared the service manager would return my call and I didn't receive any follow up. I called a few hours before the service dept closed and even let the lady know Madison was who I worked with earlier that day
3/30/2025
Patricia O. VERIFIED CUSTOMER
Madison is very nice each time I’ve had to get an oil change. Thank you!
3/30/2025
Kendell J. VERIFIED CUSTOMER
Maddison was awesome she helped me with everything! Thank you maddison!
3/29/2025
Grace S. VERIFIED CUSTOMER
Job well done
3/28/2025
Jerry B. VERIFIED CUSTOMER
Justin was very professional and help ful. I highly recommend him.
3/26/2025
Dorene G. VERIFIED CUSTOMER
My experience with Duck Smith has always been great. This visit was no exception. Thanks for the great service.
3/26/2025
Richard B. VERIFIED CUSTOMER
I can't complain about **** Smith service, just want to say thank you for your service.
3/25/2025
Eugene W. VERIFIED CUSTOMER
Yes
3/25/2025
Owens S. VERIFIED CUSTOMER
As usual, All went well for this scheduled service.
3/22/2025
Delfrettia B. VERIFIED CUSTOMER
N/A
3/22/2025
Barbara S. VERIFIED CUSTOMER
Our car was taken on time and finished quickly as my husband was waiting on it. Maddison is very professional and makes servicing more pleasant!