Carter was great to deal with! He had to give me bad news - which I already suspected - but he was very kind and professional in how he handled it.
The most unpleasant part of the visit was the 4 hour wait from start to finish. However, I was able to get some things done. My only suggestion - which would be a total luxury- is to put a few of the small table stands for those chairs. It would have made using my laptop easier. But all in all, everyone was great to deal with; the facility was clean and bright.
2/18/2025
Consuela Y. VERIFIED CUSTOMER
The wait time was extreme almost 2/ hrs
Arrived before my 10 am and left at 11:50.
This was not normal
Thanks have a great day!
2/18/2025
Cindy B. VERIFIED CUSTOMER
Great service . Very efficient.
2/18/2025
Mary B. VERIFIED CUSTOMER
Very knowledgeable
2/18/2025
Karen B. VERIFIED CUSTOMER
If it wasn’t for Carter and your dealership I would have gotten rid of my car. Carter is great to work with. He doesn’t talk down to me or over my head!!
2/18/2025
Charles S. VERIFIED CUSTOMER
.the service dept rotated my tires but did not correct the air to the factory recommended level as I specifically requested. You all did a good job other than this. But your failure at this means i now have to go pay for air and get this done. My request was on the work order.
2/18/2025
Kayla S. VERIFIED CUSTOMER
Greg was great!
2/16/2025
Sharlene S. VERIFIED CUSTOMER
Dave was great
2/15/2025
Ronald G. VERIFIED CUSTOMER
New system is not very friendly
2/14/2025
Lekeisha S. VERIFIED CUSTOMER
Greg was great. He was very helpful and thorough with going over my service requirements and the results of the inspection. He gave me a detailed overview of my car needs and prices. Great customer service.
2/14/2025
Edmond W. VERIFIED CUSTOMER
No service was needed. Weather conditions was possibly causing the problem.
2/13/2025
Henrietta C. VERIFIED CUSTOMER
Dave was very professional and knowledgeable of the questions I asked him about my vehicle.
2/13/2025
Tasha F. VERIFIED CUSTOMER
Carter was very kind and knowledgeable. He answered all of my questions that I had on the spot.
2/12/2025
Nilda P. VERIFIED CUSTOMER
Carter always takes great care of me! He kept me informed of the services being done and what I needed to have done in the future. I was a little surprised at how much it would cost me to have my rear brakes replaced! Little expensive for me right now…
2/12/2025
Marjorie C. VERIFIED CUSTOMER
Justin is always kind, considerate and professional. Very nice and patient.
2/11/2025
GAILE H. VERIFIED CUSTOMER
After 4 visits they haven’t quite figured out what is wrong with my car’s door locking system. They replaced the actuator and today did something with the wiring. We will have to see if that takes care of the problem. They are trying to resolve it but it is sporadic and they have been unable to isolate the problem.
2/11/2025
Robert P. VERIFIED CUSTOMER
Service rep and technician were wrong about recommended service of my transmission. Both stated fluid change was due at 30k miles and price was about $300. When I showed them the Nissan USA recommendation for analyzing the fluid to determine when to change it, they acknowledged they can test it and the price increased the $697.