Great service. I even like the email sent with pictures of work the technician says should be done. Great use of technology to enhance your service.
4/19/2025
Salena W. VERIFIED CUSTOMER
I am satisfied about the oil change, however, out of all my years going to Nissan I have never spent almost $100 on an oil change. That price is absolutely ridiculous. Not only that, the old change took over an hour. I am not too dissatisfied about the wait time but you all should look into not overbooking yourselves early in the morning.
4/18/2025
Mary S. VERIFIED CUSTOMER
I remember Lucas from the Lexington location, which is where I was not very happy with the service. I can’t say he went above and beyond doing anything extra except his job. He was cordial. Listen to my concern. Got my car taken care of went over What over my future issues that need to be addressed while on the phone . Sent me a video. He spoke to me over the phone with your new technology. it so I can’t say I was excited, but I appreciate having the car done. In a timely manner, 2 1/2 hours. Now I’m praying that nothing will be wrong with the car in the next week while driving it. I just want to feel that I can trust everybody when it comes to having my car serviced at the dealership.
4/18/2025
Sybil M. VERIFIED CUSTOMER
I am pleased with the service I received for my 2017 Rouge,Need to order discount coupons, like Nissan dealership on 2 Knotts road,and in Lexington dealership.
4/18/2025
Brett R. VERIFIED CUSTOMER
You have a great team at your location.
Carter and the gentleman who provided the shuttle/drive service are fantastic ambassadors for your company!
4/17/2025
Stephanie R. VERIFIED CUSTOMER
Carter was helpful and professional.
4/17/2025
William R. VERIFIED CUSTOMER
Service performed quickly.
4/16/2025
Kevin D. VERIFIED CUSTOMER
Carter was great!
4/15/2025
Pana C. VERIFIED CUSTOMER
Very helpful
4/13/2025
Phyllis M. VERIFIED CUSTOMER
Carter Welsh is always very professional, knowledgeable, very detailed yet friendly, kind yet very patient as he explains things in full details and opens to questions. Carter is a people person and works very well with customers.
4/12/2025
Sheri S. VERIFIED CUSTOMER
Great Service
4/11/2025
Isaiah F. VERIFIED CUSTOMER
Yes
4/11/2025
Douglas W. VERIFIED CUSTOMER
Dave was very friendly and professional. He kept me apprised of what was happening during each step of the process.
I appreciate his assistance in maintaining my vehicle.
4/10/2025
Trinette C. VERIFIED CUSTOMER
Very professional!
4/9/2025
Suzanne K. VERIFIED CUSTOMER
Lucas did a great job explaining things.
4/9/2025
Connie J. VERIFIED CUSTOMER
Thank you Greg. I appreciate you getting the car done in a timely matter and for noticing that I was missing a mud flap. I had not noticed that. Thank you for your excellent service