Carter was a good representative, the wait was entirely too long, the car was washed but the hub caps were filthy. No need for a call, I understand things happen but what’s the point in making appointments if your wait time is still extremely long. My appt was at 1:15 it was well after 4pm before I was finished. Tire install/balance should not take that long.
6/10/2025
Latonya R. VERIFIED CUSTOMER
The service was quick and efficient. The staff were friendly and explained everything clearly. The waiting area was clean and comfortable. My only small complaint is that they didn’t reset the oil change reminder on my dashboard, but otherwise, everything went smoothly. I’d definitely return!
6/8/2025
Peggy M. VERIFIED CUSTOMER
Thorough, complete and friendly service
6/7/2025
Donna B. VERIFIED CUSTOMER
Visual issues could have been handled before the diagnostic
Mileage read roughly 100 miles from
drop off to puck up ????
6/7/2025
Andrew E. VERIFIED CUSTOMER
Everything but the price
6/7/2025
Valeria T. VERIFIED CUSTOMER
Gregory was efficient and friendly
6/6/2025
Carol G. VERIFIED CUSTOMER
NA
6/6/2025
Charlie C. VERIFIED CUSTOMER
Ok good job
6/6/2025
Esther P. VERIFIED CUSTOMER
For starters they tried charging me for rotating tires I bought from **** smith in August 24 I’m supposed to have life time rotations on the tires
They lied about checking my air in my tires it was the same in December 24 service
I’ve been coming here for 24 years through buying 6 brand new Nissans from **** Smith and a couple preowned I’m very disappointed in this and the attitude from your staff was horrible when they complained
6/5/2025
Forest A. VERIFIED CUSTOMER
I liked your willingness to work with CarMax extended warranty.
6/5/2025
Charles S. VERIFIED CUSTOMER
Quick service
6/5/2025
Kelli P. VERIFIED CUSTOMER
Carter is always so helpful & courteous. He gets me in & out with a very minimal wait. Highly recommend.
6/4/2025
Patrick J. VERIFIED CUSTOMER
Courteous and knowledgeable staff. Thank you for a pleasant experience.
6/4/2025
Mary D. VERIFIED CUSTOMER
Everyone are always friendly and respectful
6/4/2025
Shenequa C. VERIFIED CUSTOMER
Carter is an excellent service associate. He is knowledgeable and understands his clientele. He gives informed information. Promote him!
6/4/2025
Newman R. VERIFIED CUSTOMER
Outstanding service! Timely & professional.
Also worth noting, as I waited for my vehicle I was spoke to every employee that walked by! It was nice to be acknowledged even though I was already assisted. This is by far the best Nissan dealership in greater Columbia area.