Carter shows great customer service and he’s very helpful with answering my questions.
7/11/2025
Rhonda T. VERIFIED CUSTOMER
Carter welsh is the best and I wish I knew her name at the checkout desk. I just love her. She’s too the best. Roni Tatton’s
7/11/2025
Lisa C. VERIFIED CUSTOMER
Customer Service was great
7/11/2025
Susan W. VERIFIED CUSTOMER
Thank you for a job well done
7/10/2025
Tameika S. VERIFIED CUSTOMER
Nice staff
7/10/2025
Willie W. VERIFIED CUSTOMER
Mr Carter was very professional and committed to his job I really appreciate that his understanding and dedication was unbelievable he explained everything to me about what’s going on with my vehicle and was knowledgeable about any of every question I asked I just wish more people like Mr Carter was available in all phases in the world of work thanks
7/8/2025
Davenna S. VERIFIED CUSTOMER
I was completely dissatisfied with the poor communication and lack of time management I experienced. I dropped my car off at 8:30 a.m. for an oil change and potential brake and rotor work, only to return after work at 3:45 p.m. and find that the services were still not completed. I called for an update at 12:00pm regarding the status of the vehicle and Dave mentioned he was awaiting a follow up from the tech regarding pricing and information about the leak they found. I didn’t leave the dealership until just before 5:30 p.m., which was extremely inconvenient. I had to rush to pick up my child from childcare and deal with heavy traffic. To make matters worse, I now have to schedule additional services for another day—services that could have and should have been completed during the original appointment.
7/8/2025
Patricia S. VERIFIED CUSTOMER
Waiting area not very accommodating. Could not get decaf coffee. I had an early morning appointment and could not even get a breakfast bar.
7/8/2025
Connie J. VERIFIED CUSTOMER
My backup camera notification is still not fixed so I will bring that up at my next appt.
7/6/2025
Patricia S. VERIFIED CUSTOMER
Very pleasant and helpful.
Thank you,
Pat Sullivan
7/5/2025
Edward L. VERIFIED CUSTOMER
I really liked the service the only thing I dis liked when they installed the parts I told the service advisor before they did the service I like a print out of the alignment I did not get it the service advisor give me a print out but the print out did not have the year of my vehicle or the make of my vehicle so it could be from any vehicle so I'm not sure if the alignment was do after all everything was done under warranty so the tech might not get paid a full price for his or she done.
7/4/2025
David S. VERIFIED CUSTOMER
Great service
7/3/2025
Feeberry M. VERIFIED CUSTOMER
Yes I was satisfied ????
7/3/2025
Monique H. VERIFIED CUSTOMER
He was extremely friendly and professional!
7/3/2025
Calhoun C. VERIFIED CUSTOMER
NOT SATISFIED
7/2/2025
Joseph M. VERIFIED CUSTOMER
N/A
7/2/2025
Shane P. VERIFIED CUSTOMER
Dave always does an excellent job!!
7/1/2025
Molaina D. VERIFIED CUSTOMER
I need some coupons to help with some of these future services. But overall the experience is always excellent. Carter Welsh is the best.